Account Executive, Field Sales

Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're motivated to succeed, enjoy connecting with people, and working in a supportive team environment, consider building your career by joining our team!

You will play a pivotal role in the continuedstability and growthof the Connected Home organization by building relationships and promoting Rogers residential and wireless services within the MDU Segment.

Successful candidates are driven, upholding a strong work ethic, a high degree of integrity with an entrepreneurial and achievement-oriented attitude. In this position, you will manage key relationships, have accountability for your assigned territory, generate leads, qualifyprospectsand execute sales. You are an outgoing, tenacious sales professional with a commitment to service excellence. Your focus is on strengthening Rogers' brand and presence in your territory. You thrive in a fast-paced, results oriented environment and enjoy working in partnership with a diverse team of people to deliver the best possible results.

Youpossessthese core competencies:

• Strong interpersonal skills - verbal, written, face to face
  

• Analytical thinking - logic, problem solving, leverage customer insights
  

• Client servicing - customer first approach, relationship building
  

What you'll be doing:

• Develop and execute a territory plan to increase penetration, market share (households)and revenue
  

• Build andmaintainpositive relationships with MDU property management and leasing staff to ensure Rogersremainsthe preferred brand presented to prospective tenants
  

• Organise marketing events and selling programs through face- to- face or virtual interactions at MDU lobbies, customer premises, communityspacesand virtual platforms
  

• Evaluate customer needs through a consultative approach to offerRogerssolutions to satisfy all household communication needs
  

• Build customer loyalty by delivering best in class customer service and effectively escalating customer issues
  

• Proposing solutions and approaches to remove friction for our customers
  

• Perform end to end order entry through multiple sales and service order entry tools
  

• Update and report on all sales activities in assigned territories, or geographical areas
  

• Participate in activities that drive collaboration with cross functional teams and partners for continuous improvement
  

• Attend product trainings, team meetings and planning sessions as required or when called for
  

• Conduct all business as per Rogers Business Code of Conduct
  

• Share market intelligence with their managers and the marketing teams
  

• Use tools like Salesforce and Excel to organise and execute the business effectively
  

What you'll bring:

• Post-secondary education in business or related discipline is preferred
  

• 3+ years of sales experience; preferably within a Communications, Information or Technology organization
  
• Strong negotiation skills involving thorough preparation, active listening, and building rapport to reach mutually beneficial agreements

• Excellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout organization
  

• Strong senseof ownership and ability to function in a fast-paced environment and effectively multi-task with attention to detail and sound judgment
  

• Familiarity with different sales techniques and pipeline management
  

• Ability to work independently to achieve set goals within a strategic plan
  

• Experience with Salesforce, Microsoft Power Point, Word, Excel is preferred
  

• Must have a valid driver's license
  

• Must have a car to use for business
  

The successful candidate will be a full-time employee of Rogers and will receive:

• Full training onRogersproducts will be provided
  

• Ongoing coaching and mentoring to help achieve continued growth and success
  

• An attractiveremunerationpackage includes base pay and uncapped commissions
  

• Car Allowance
  

• Medical and Dental benefits that begin on day 1
  

• Up to 50 % discount on all Rogers Communications services
  

• Pension and RRSP plans
  

• Access to multiple Wealth-Accumulation Programs
  

• Tablet, smartphone and laptop for business use
  

• Internal growth opportunities are possible
  

• Family oriented culture
  

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

In certain provinces (e.g. British Columbia) you are required to obtain and maintain a valid security worker licence to perform your position's duties. If applicable, you must obtain the required license and provide proof of satisfactory to the Company that you have obtained it on or before your start date.

Schedule: [[req_RogersFullPartTime]]
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB
Travel Requirements: Up to 25%
Background Check(s) Required:
Posting Category/Function: Sales & Account Management
Requisition ID: 332321

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes: Customer Experience

Location:
Calgary, AB, CA

Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

Job Segment: Sales Management, Account Executive, Field Sales, Event Marketing, Sales, Marketing