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The Account Executive is accountable for developing, managing and nurturing the strategic account strategy for a set of large/enterprise accounts. The successful applicant will be someone who has a natural ability to form and grow relationships, is hyper organized with project management experience, and has a proven history of over-exceeding sales targets.Responsibilities
•Own the executive-level client relationship and strategic business planningQualifications:Knowledge, Skills, Abilities (KSA)Technical or Job Specific KSAs:Professionalism and Relationships:
•Negotiate contractual agreements in accordance with TELUS' policy and procedures
•Provide accurate and timely forecast, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets
•Engage the client to fully understand their business to effectively create territory plans, account plans, opportunity plans, executive call plans, etc
•Maintain high levels of customer satisfaction by leading the account team to drive real and long-standing business value
•Engage the necessary resources from within the extended team and external stakeholder community to fully support the needs of the business
•Over achieve annual sales targets
Effective understanding of healthcare industry is an asset; strong business acumen of Canada's largest employers is a necessity. Working knowledge of industry trends at a business level, the competitive healthcare landscape, market and economy. You are someone who thrives in relationship-based roles, and are not simply an "Account Executive" to your clients, but a trusted and valued extension of their team.Passion for Healthcare:
Knowledge of all core business offerings that enable a customer's health, wellness and safety objectives. Able to confidently communicate TELUS Health Care Centre's value proposition and commitment to helping clients and their employees/executives live their healthiest, happiest lives. Core offerings include Virtual Healthcare, Preventive Health Assessments, Employee Wellness, and Occupational Health & Safety.Strategy and Planning:
You are a leader who has launched many products/services for former clients, and are a positive collaborator with a multitude of internal stakeholders. You have experience using Salesforce.com in previous sales positions to build a strong, healthy funnel that embodies quality, quantity, velocity and balance in its opportunities. Ensures appropriate balance of prospecting, qualification and closing activity documented via Salesforce.com. 300% funnel coverage at all times and 100%+ forecasting accuracy, including adherence to Premier Sales Organization (PSO) sales methodology.Integrity:
When you set a goal - you accomplish it, and do so with tact. You're the type of team player who not only wants to over-achieve your own goals, but help your team mates as well. When you set your mind to something, you get it done - and if the unexpected were to arise (such as a global pandemic), you have the unique aptitude to carve a new path: nothing will get in your way.
Purposeful Execution: Effectively negotiates contract commitments internally and externally using influence and persuasion techniques to increase sales revenue, achieve better margins and achieve improved, more trusted customer relationships. You have seen through the contract signing process from end-to-end many times with large enterprise clients.Engaging the Customer:
Genuine and authentic customer advocate, who takes accountability and manages customer expectations. Experience leading annual/quarterly/monthly reviews with key clients to review measures of success, while finding additional opportunities to partner.Relevant Experience:
•7+ years of Sales Experience A bit about us
•10+ years of equivalent experience
Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you're helping us make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability - your unique contributions and talents will be valued and respected here.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer:
In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.