Administrative Assistant (Remote)

We are seeking a work from home Administrative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.

Responsibilities:

• Coordinate and schedule client appointments, assessments, and follow-up sessions. Utilize scheduling software and tools to ensure efficient allocation of resources and availability of therapists and coaches.
• Maintain clear and effective communication with clients, coaches/therapists, and other team members. Respond to inquiries promptly and professionally, both via phone/text and email.
• Assist in various administrative tasks, including data entry, file management, and maintaining accurate client records.
• Handle sensitive and confidential information with the utmost discretion and professionalism, adhering to all privacy and other staff members.
• Provide basic information to clients about the services offered, answer general inquiries, and direct them to the appropriate resources when necessary.

Qualifications:

• High School Diploma or equivalent (Associate’s degree or higher preferred)
• Proven experience in administrative roles
• Strong organizational skills with a keen attention to detail
• Proficiency in using scheduling software, Google Workspace, and the ability to learn new programs
• Excellent communication skills, both written, and verbal
• Ability to handle multiple tasks simultaneously and work effectively under pressure
• Strong interpersonal skills and a client-centered approach
• Respect for confidentiality and ethical standards