It can be a smile, remembering a name, or maybe even just a wave at the end of the day. Perhaps it's an unwavering desire to know about every product and service found within our walls and on our shelves. But whatever it is for you, we want to empower you to feel confident in unleashing it. Because at the Home Depot, the world's largest home improvement retailer, we know that the difference in our associates is what makes the difference for our customers. Discover how you can help others achieve their home improvement dreams. Apply to work at The Home Depot today.Position Purpose:
Appliance Specialists provide the highest level of customer service support to our customers. Appliance Specialists are assigned to Department 70 (Appliances) to assist customers, assess customer needs and guide customer decisions to build customer relationships and drive profitable sales. Position Responsibilities:
We're looking for the type of associates who can tap into their inner orange by: Actively seeking Customers on the racetrack within the Appliance and Custom Kitchen Show Rooms Asking open-ended questions and expressing interest in projects in order to best serve the Customer Determining Customer's level of expertise and needs Answering questions and escorting Customers to merchandise in other sales areas that fit their needs Assisting Customers in other sales areas when appropriate Providing customer service over the telephone Assisting Customers with special orders and install sales Communicating with the Inventory Associates (IAs) regarding ordering issues Communicating with the Freight/Fulfillment Team regarding pack-out/pack-down Attending all scheduled product knowledge and training seminars Experience/Knowledge Required:
The kind of orange we're looking for will possess: Minimum time in position and performance management code requirements of V2 (or P3 in previous system) Ability to work a flexible schedule including evenings and weekends Knowledge of and adherence to Home Depot policies and procedures Proven ability to close the sale .Exceptional customer service skills Successfully pass the validated Sales Associate Test Successfully complete any required Training
Thank you for applying to The Home Depot Canada. If helping people comes to you as naturally as smiling, then our customer-facing career opportunities may be a perfect fit you. Please note applications will only be accepted online and only those candidates under consideration will be contacted. The Home Depot Canada is committed to diversity and is an Equal Opportunity Employer.
Customer Service and Support Retail