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Area Manager, TELUS Stores (Edmonton Area)

Reference ID: ROL03245-18

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Edmonton, AB
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Full Time
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The Challenge:

We are a national wireless retailer dedicated to acquiring new clients and retaining existing ones through strong brand equity, exceptional client experience and operational excellence. The Area Manager, TELUS Stores - is responsible for executing the national TELUS Stores Program within a specified area. S/he will oversee the daily operations of her/his respective TELUS Store locations and will be accountable for:

    • Meeting sales and service objectives • Managing inventory levels and minimizing inventory shrinkage • Conducting in-store audits to measure cash and inventory controls • Coaching, training and developing TELUS Store team members • In addition, the Area Manager will assist with the execution of TELUS' overall sales, service, marketing, advertising, pricing and distribution strategies.

    • Exercises responsibility for sales, expense control, proper display of merchandise and client service • Implements corporate policy and procedure • Coordinates and directs store operation activity • Manages and monitors inventory levels • Monitors competitive activity • Conducts regular meetings to review activity, introduce new products and review sales skills • Conducts regular in-store visits to evaluate, coach and develop staff • Maximizes sales growth and profit • Reports and analyzes store performance, budget and staffing • Implementation of new locations and execution of all related tasks • Sets goals based on area sales projections • Conducts annual performance assessments for Store Managers • Recruits Store Managers and assists with Sales Representative recruitment


Skills and Abilities:
    • Proven success in leading and developing people • Previous coaching and training experience • Excellent verbal and written communication skills • Able to work during retail hours of operation • Highly effective interpersonal and organizational skills • Takes initiative and is self-directed • Reliable and efficient • Demonstrated problem solving and analytical skills • Competent in the use of MS Office Suite (Excel, Word, and PowerPoint) • Travel required • Valid driver's license and vehicle required • For positions based in Quebec bilingualism in French and English is required, otherwise bilingualism is considered to be an asset

Professional Designations/Certifications:
    • University degree or college diploma; specialization in business/management is an asset

Required Experience:
    • Minimum 2 years of retail sales experience • Minimum 2 years of retail management experience • Minimum 1 year of experience managing multiple locations or departments • Previous experience with RMS systems and inventory systems (e.g. SAP) is an asset

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

The TELUS team is as diverse as the society we live in and the customers we serve. We're also passionate about creating success for our customers, our shareholders, our communities and our team. And we do so by living the TELUS values and delivering on our Customers First commitments .

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: April 14, 2018
Closes:June 13, 2018