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Billing Administrator

Calgary, AB
Full Time
2 days ago

Line of Service

Internal Firm Services


Not Applicable


IFS - Finance

Management Level


Job Description & Summary

A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You'll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud.

Our Accounts Payable and Receivable team is responsible for performing collections activity and payment of debt activity. You'll focus on working with senior individuals to review and produce reports related to the accounts receivable and accounts payable accounts that will assist PwC in achieving monthly collection target amounts as well as ensuring timely payment of vendor invoices.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Specialist, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Responsibilities include:


  • Setup new client codes and maintain client codes in the firm's proprietary accounting software based on information provided by the partner, manager and/or partner assistant.
  • Confirm invoicing arrangements with the client representative prior to issuing the first invoice to ensure high quality, and update/manage schedule fees.
  • Monitor WIPs, review engagement letters to determine fees to be charged, and liaise with managers to ensure out of pocket expenses are captured
  • Draft, finalize, and issue invoices to clients on a timely basis to support achievement of partners' monthly billing targets (i.e., NIDO)
  • Reconcile and relief of related time and expense charges in the firm's proprietary accounting software
  • Liaise with managers to ensure internal revenue allocations are agreed in advance and billed as part of the progress billing cycle where applicable
  • Respond to client queries regarding invoices, including preparation of analyses and preparation of amended invoices when required (as directed by the partner/manager), and prepare, finalize and issue credit notes, bad debt request forms or cash transfer request forms with partner approval.

  • WIP Management & Accounts Receivables

  • Prepare monthly detailed analysis of WIP (as required by the partner/manager) to ensure the WIP value reflects what is expected to be recovered in fees from the client. When it doesn't, prepare month-end WIP provisions for review with partner/manager
  • Monitor and/or manage the partner's overall financial investment, including WIP, A/R and cash collection actuals to target (i.e. NIDO)
  • Track fees against budget, and conduct global fee reporting as required, and generate reports using the firm's proprietary accounting software to help monitor a partner's commercial performance
  • Respond to queries from LoS Finance Directors in relation to engagement financial performance
  • Monitor partners' monthly cash collection target and actual cash receipts to support achievement of target
  • Respond to requests from Finance regarding cash allocations to sub ledger
  • Initiate reminders to clients and diligently follow up to ensure timely resolution, as directed by manager/partner
  • Generate monthly aged A/R reports and review with partner to determine actions required for aging accounts
  • Provide collections with outstanding payment requests, as directed by manager/partner

  • General

  • Liaise between practice and Finance staff regarding any administrative problems
  • Prepare and maintain Year-to-Date fee summaries as required, and review and maintain billing information such as client codes, billing rate schedules, and other data

  • Requirements:

  • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.
  • 2+ years of billing experience in service industry such as banks, law firms, accounting and/or relevant financial management.
  • High school diploma required. A post-secondary education is an asset.
  • Strong technical skills in Excel and Word.
  • Strong understanding of end-to-end financial processes including a numerical aptitude.
  • Strong knowledge of internal systems such as Google Mail, Google Hangouts, other Google applications and accounting software.
  • Confidence to engage partners in billing, A/R management and collections activities.
  • Strong written and oral communication skills.
  • Self-starter with the ability to manage multiple projects and meet deadlines.
  • Proven interpersonal, organizational, analytical and problem solving skills.
  • Demonstrates a commitment to providing excellent client service, by building and maintaining productive relationships with both internal and external clients.
  • Demonstrates ability to manage relationships and communicate effectively at all levels.
  • Demonstrates a professional attitude, discretion, integrity and tact at all times.
  • Able to negotiate and influence effectively, with an ability to challenge in a constructive manner.
  • Demonstrates ability to work in a multi-tasked, fast-paced and changing environment.

  • Why you'll love working for PwC

    We want you to love every (if not, almost every) minute of your career, having said this, we get it. Each life stage we go through comes with a new set of priorities and demands. This is why we support you through a range of financial and non-financial rewards and benefits, so regardless of your situation, there's something for everyone.

    Leading benefits for our permanent staff include:
  • A competitive compensation package
  • Sponsored investments, pensions and saving plans with matching firm contributions
  • Flexible working
  • PwC FlexBenefits, for personalised medical & dental coverage, including enhanced mental health benefit 
  • Every day recognition and real time appreciation through our rewards and recognition program 
  • Dress for your day with our flexible dress environment
  • Health, wellness and fitness perks
  • Family-friendly benefits, including maternity and parental leave policies and support networks to help you prepare for your successful return to work
  • Adoption/surrogacy benefits
  • Back-up child and elder care support
  • Career defining project work and international experience
  • Development opportunities including learning on the job, formal learning, learning from others and access to "Vantage" our digital learning system
  • Award winning programs including "Women in Leadership" and "Enhanced Pursuit Program"
  • A coach to help develop skills, diversify experiences and achieve career aspirations


    See how you can create your future at PwC:

    Applying to us:

    We've embraced technology by using an innovative cloud-based online application platform for Administrative, Specialist, Associate and Senior Associate roles that includes on-demand video interviews. This platform provides you with a seamless, efficient and convenient  application process, saving you time and giving you flexibility, and it's configured for tablets, smartphones and laptops. Please be advised that we can only conduct video interviews in English or French. All communications will be in the language that you selected during application. For Manager positions and above, we set up pre-screen phone interviews. 

    For more information about the application process, please click here:

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    Travel Requirements


    Available for Work Visa Sponsorship?


    Government Clearance Required?


    Job Posting End Date

    PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.