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Telus
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Business Consultant - Data and Service Operations Centre Strategy (DSOCS)

Reference ID: PLA03962-19

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Ready to contribute to a team that's on the leading edge, driving pivotal transformation for TELUS and our customers?

Join our team

Data and Service Operations Centre Strategy (DSOCS) is responsible for strategically supporting and governing the success of TELUS' DevOps teams. We help TELUS use business intelligence, the newest technologies and service operations excellence to ensure world class reliability and a premier experience for our valued Consumer and Business customers. Join us on this journey as we further establish TELUS' footprint in Canada through delivering the best communications services.

Here's the impact you'll make and what we'll accomplish together

DSOCS' Strategy and Service Operations (SSO) team strives for excellence in all that we do and we attribute our success to having a high-performing, tight-knit team. We're looking for someone like you: a patient, level-headed, proactive, positive, team player with a consistent track record of success in strategic planning and implementation, reporting, analysis and consulting. Additionally, your solid understanding of communications with leaders and team members, along with organizational (human) change management (HCM), and the ability to connect the dots, see the big picture, continually learn, ask the tough questions, and propose solutions and recommendations will ensure your impact helps to shape TELUS' future.

Here's how

The Business Consultant role within the SSO team will focus on the planning, analysis, development and reporting of DSOCS' strategic initiatives and projects. In partnership with leaders, Project Managers and team members, this role will involve planning and delivery along with some communications and HCM activities in support of our business goals. This is an individual contributor position, however, you will regularly lead by influence and interact with other areas at TELUS and Senior Leadership. Taking actions that maintain our team's high-performing brand of professionalism and excellence is critical.


Qualifications:


You're the missing piece of the puzzle
    •Known for successfully leading and progressing multiple, concurrent projects to completion on time, budget and scope, including setting objective/goals, developing schedules, prioritizing activities, and anticipating and overcoming roadblocks) •Talented at translating an ambiguous business problem into a strategic framework that can be executed upon •Valued for your strategic and creative thinking and ability to come up with innovative ideas and solutions •Recognized as a strong collaborative team player who is able to influence and negotiate with all levels of management including cross functional teams and senior executives •Skilled in financial acumen, budget management, and reporting •Confident with interacting, facilitating, and presenting to a wide audience with solid written and verbal communication and attention to detail •Respected for your proactive organizational, planning and time management skills, with the ability to prioritize and multi-task in a fast-paced environment to meet business needs •With a Bachelor degree in Business or related field

Great-to-haves
    •Professional accounting degree; Chartered Professional Accountant (CPA), Certified Management Accountant (CMA, Certified General Accountant (CGA) •Program or project management certification •Communications or organizational change management certification or degree •Lean Six Sigma certification or experience

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?



At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: March 19, 2019
Closes: May 18, 2019