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Business Consultant (Lead - Indigenous Relations - Alberta)

Calgary, AB
Full Time
2 days ago

Are you ready to utilize your relationship building skills to support connectivity in Indigenous communities in Alberta?

Join our team

Our team develops and executes on TELUS' corporate Reconciliation commitment in collaboration with business units across TELUS. Part of the Customer Network Implementation team, our team delivers on a world-class customer experience by expanding our fibre-optic infrastructure directly to homes and businesses to Indigenous communities across British Columbia and Alberta. This portfolio is on the cutting edge of innovation in the telecommunications space where TELUS is actively engaged with Indigenous communities across to identify opportunities to expand broadband technology and services to areas otherwise unreachable. This is a fast-growing portfolio and one of the most strategic programs at TELUS.

Here's the impact you'll make and what we'll accomplish together

With a passion for supporting Reconciliation, you will lead engagement with Indigenous communities and leaders across Alberta to support improved connectivity and collaborate with multiple stakeholders across TELUS to support the unique needs of Indigenous communities.

As part of the team you will work with business units across TELUS to build and maintain respectful relationships with Indigenous communities in alignment with TELUS' Reconciliation commitments and in support of our customers first brand promise.

Here's how
    •Build and maintain open, honest and respectful long-term relationships with Indigenous communities and leaders across Alberta that support a predictable and positive experience internally and externally
    •Known for your curious mind, and approach to problem solving, you'll continually challenge the status quo by experimenting with new approaches for how TELUS can support connectivity in Indigenous communities
    •Solidify yourself internally as the trusted face of engagement with Indigenous communities in Alberta, and a known, collaborative, creative, problem-solver
    •Lead and partner with cross-functional TELUS teams to support success of connectivity projects, including coordinating with external vendors, network planning, engineering and construction teams
    •Develop communication materials, tools and templates to ensure powerful communication
    •Balance numerous priorities while adapting and anticipating changes
    •Create project plans and apply project management methodology to programs and initiatives, including leveraging systems and tools (i.e. Google, Microsoft, survey tools, data analysis tools) to support build execution and RGU generation


You're the missing piece of the puzzle
    •Knowledge and appreciation of the unique history, cultures and rights of Indigenous Peoples in Canada and passion for supporting Reconciliation
    •Demonstrated history of building successful relationships with Indigenous communities and experience supporting implementation of successful Infrastructure development projects with Indigenous groups
    •Proven track record for consistently delivering results and effectively meeting program milestones
    •With a strong focus on bringing groups together you are able to navigate complex teams and collaborate with influence, with a demonstrated ability to influence cross-functional stakeholders to gain buy-in
    •Confident in working with all levels of an organization, you are persuasive, attentive and have an ability to provide insight and make recommendations based on your analysis
    •Excellent presentation and communication skills, with experience reporting to executive and external audiences
    •Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Google Suite (Slides, Docs, Drive, Hangouts etc.)
    •Recipient of a bachelor's degree, or equivalent education and/or experience

    •5+ years of experience engagement with Indigenous communities in Alberta
    •Understanding of TELUS products & services
    •An understanding of telecommunications network infrastructure, deployment and operations

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Management and Executive