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Capability Manager, eCommerce Supply Chain

Reference ID: R-2018-5297

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Posting End Date:

Number of Opening: 1

Worker Type: Permanent

Position Overview: As part of the Global Supply Chain team, the eCommerce Supply Chain Capability Manager will play a critical role in creating an optimal omnichannel customer experience by enhancing FINCA eCommerce supply chain capabilities and lowering cost-to-serve.

Job Description: Major Job Functions:
  • Create, build, implement and drive improved supply chain capabilities in FINCA to support the overall Global eCommerce strategy of creating value, driving improvements and realizing cost savings
  • Partner with the other regional eCommerce supply chain teams to share knowledge and develop processes and solutions that align across the regions in which Finning operates
  • Develop, grow and maintain trusted collaborative relationships and open communication with regional business partners and global stakeholders to ensure supply chain eCommerce is appropriately involved in regional business decisions
  • Design, build, implement and drive improved eCommerce supply chain capabilities to enhance the customer experience and lower cost to serve
  • Understand current regional supply chain capabilities and identify opportunities for improvement and related benchmarks
  • Engage the regional operations teams in business process development and technology changes to drive alignment with new eCommerce capabilities.
  • Provide analysis and data to support capability design, value creation, process changes and measurement
  • Engage the regional operations teams to ensure eCommerce solutions are understood, supported and meet the needs of the business
  • Collaborate and coordinate with regional eCommerce supply chain teams to translate eCommerce learnings globally
  • Monitor and report on progress towards established KPIs
  • Investigate technological advancements and opportunities to improve the eCommerce supply chain business

Specific Skills & Knowledge:
  • Practical experience and theoretical knowledge in end-to-end supply chain management and supply chain eCommerce
  • Knowledge and awareness of functional interdependencies
  • Strong cost benefit and business analysis abilities
  • Understands and adheres to Finning policies and procedures, including safety
  • Excellent analytical and problem solving skills
  • Excellent relationship management skills
  • Proven customer service focus
  • Confident and collaborative, with the ability to work proficiently within a global matrix organization, influence others and build commitment to a recommended direction
  • Proven project management, time management, planning and organizational skills
  • Excellent communication skills, with well developed internal and industry networking capabilities
  • Takes initiative and displays creativity and innovation in achieving results
  • Stakeholder and change management skills - ability to influence change without direct authority
  • Ability to adapt to changing requirements

Education & Experience:
  • Bachelor's Degree in supply chain, business or equivalent experience in a related field
  • 5+ years of work experience managing supply chain operations
  • 2+ years of work experience in global eCommerce and other electronic order fulfillment disciplines
  • Fluency in English is required; Spanish would be considered an asset

We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.

Posted: December 3, 2018
Closes: February 1, 2019
Email Address:
Company Info
10,000+ employees
Transportation and Warehousing

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About Finning

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. We sell, rent and provide parts and service for equipment and engines to customers in various ...