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Casual Licensed Security Guards.

Edmonton, AB
Full Time
Paladin Security Group is the security company of choice among some of the most respected institutions in the country, protecting the public and government facilities. We are committed to offering the best employment and career development opportunities in the security industry because we want the very best and brightest people our industry has to offer.

We are seeking a security-minded, customer service-oriented professional to join our growing team! This job requires applicants to be able to work both day and overnight shift rotations as well as weekends and holidays.
Job Skills / Requirements

Typical Duties and Responsibilities:
  • Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
  • Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
  • Attend and investigate security alarms and emergencies in a timely and professional manner
  • De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire and paramedic resources
  • Exercise crowd control and evict trespassers
  • Write clear and detailed reports including incident, emergency, liability, and day to day reports
  • Provide first aid and medical response when required to any person(s)
  • Utilize two-way radios and computer applications to communicate site activities
  • Handle Lost & Found items and inquires
Knowledge, Skills and Abilities Required:
  • Successfully conduct security patrols without direct supervision.
  • Remain calm and effectively perform in emergency situations.
  • Able to detect problems and report information to appropriate personnel.
  • Basic knowledge of security procedures, handling violent behaviors, and non-defensive communication.
  • Able to follow, and enforce safety codes, regulations, and procedures.
  • Strong interpersonal skills, flexibility, and customer service orientation.
  • Able to handle private and confidential information with a high amount of discretion.
  • Present a professional image to the public.
  • Adhere to our Code of Ethics in performing job requirements.
  • Able to understand and follow specific instructions and procedures.
  • Adapt to a variety of environmental factors while performing exterior patrols.
  • Moderate physical activity including standing and/or walking for extended periods of time.
Job Requirements:
  • Excellent customer service skills
  • Strong observational skills
  • Excellent communication skills, both written and verbal
  • Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
  • Ability to walk 18/20km and stairs
Additional Information / Benefits We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Dental Insurance, Paid Vacation Screening Requirements: Criminal Background Check
Law Enforcement and Security