This placement is for students who wish to be based in Edmonton and surrounding communities.What is the opportunity?
The Client Advisor Internship or Co-op position is a 4 month program designed to give the successful student the foundation skills to build towards our Banking Advisor position. After completing the 6 week training program, you will be able to further develop your unique customer service style and we encourage you to bring your best to our clients every day. In this role as you will learn how to provide financial advice to clients and find solutions that meet their individual needs. This head start program has the potential for second and third co-op terms, leading to an opportunity to land a full time career position in the financial services industry upon graduation. What will you do?Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunitiesFocus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.Respond to client-initiated contact, assisting them with a full range of financial transactions.Actively listen and engage clients in conversation to further understand their individual needs.Proactively take ownership of resolving and preventing client banking problems.Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.What do you need to succeed?
Must-haveDemonstrate passion for putting clients first, as well as success in a hands-on, target-driven sales environment.Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
Nice-to-haveTrack record in building rapport and maintaining client relationships within the financial or service industry.Willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course).What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Explore the varied opportunities for career advancement not typically seen as an external applicant.World-class sales training, coaching, and development opportunities.Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training.Opportunity to achieve great success and potential to grow your career with RBC upon graduation.
CF2020JOB SUMMARY City:
Student JobPosition Level:
PL11 Application Deadline:
Customer Service and Support