Community Manager - Crowchild West Market
Reference ID: RBCAA008888680
What is the opportunity?Lead direct reports and collaborate with dedicated RBC partners to capture market opportunities and deliver strong business performanceManage one branch directly and other branches in the community indirectly, and build leadership capabilities of direct reportsStrategize and execute a community plan leveraging all roles and channels in communityDrive growth and retention activities within the community, inside and outside the branch, to acquire clients and increase market shareDeliver an exceptional client experience where advice and digital capability is the compelling value propositionBe a connector and leader within RBC and the communityAttract and accelerate development of talent in collaboration with RBC partnersUnderstand and manage strategic, reputational, operational, credit and regulatory compliance risk
As a senior community leader, you are responsible for overall performance of RBC branches within the community. Your community is made up of Crowfoot, Royal Oak, and Cochrane branches. Your priority is to lead your branches and work very closely with RBC partners to deliver exceptional client experience, acquire clients, grow market share, grow our brand, and acquire sustainable growth. You accomplish this through execution of an integrated community plan involving all branches and RBC partners. You are also a key influencer in the community, building RBC presence, expanding network, and sourcing key business opportunities. Your passion in creating success for our clients, employees, and communities is the cornerstone of your success in this opportunity.
What will you do?
What do you need to succeed?
Minimum 3 years Sales Leadership experience and minimum 5 years Financial Services experienceDemonstrated ability to prioritize for impact, deliver outstanding results through collaboration and strong partnershipsExperience in capitalizing on emerging trends and proactively defending against competitionAbility to lead a diverse workforce including sourcing, developing and promoting talent; as well as managing remotelyCompletion of an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
Experience in two or more lines of business (i.e. Branch, Financial Planning, Small Business, etc.)Leadership experience in community involvement (i.e. directorship, committees)
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
This role offers the unique opportunity to continue to build your leadership capability and lead a dynamic, collaborative, progressive, high-performing and diverse team to make a difference in a community and be a leader in the local financial services sector A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunities
Royal Bank of Canada is Canada's largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com .
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Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.
Address: 75 Crowfoot Way NW
Work Hours/Week: 37.5, flexibility required
Work Environment: Branch
Employment Type: Permanent
Career Level: People Manager
Pay Type: Salaried
Required Travel (%): 0-25
People Manager: Yes
Application Deadline: 04/21/2019
Req ID: 186435
Posted: April 16, 2019
Closes: June 15, 2019