Computer Install Technician

Position Overview 

Microserve is looking for a Computer Install Technician to join our team in Edmonton, AB.  The Computer Install Technician is responsible for deploying and retiring IT hardware in our branch or client environments. This may involve physical installation, transfer of settings or data, installation and configuration of software, or training and support for PCs, laptops, printers and peripherals. This position may require travel and presence on client sites such as healthcare, government, and educational institutions. 

Responsibilities: 

• Software and network configuration and troubleshooting 

• Printer/peripheral installation 

• Diagnose, repair, and upgrade PC software and equipment 

• Image workstation for new deployments 

• Provide solutions to client / customer based on their needs 

• Record-keeping and asset management 

• Support other departments as necessary, depending on workload 

• Delivering computer and/or printer orientation 

Qualifications and Education Requirements: 

• Ability to establish and maintain positive customer service 

• 1 year of experience in an enterprise/business IT environment 

• Knowledge of desktop hardware, preferably from an enterprise or business environment 

• Knowledge of software installation and troubleshooting in a Windows environment 

• Experience in PC assembly or repair 

• CompTIA A+ Certification (or similar) is considered an asset 

• Vendor-specific hardware certification is desired 

• Presentation and training skills are an asset 

• Driver’s license and access to own vehicle is needed as some travel to client sites is required 

Position Requirements: 

• Able to lift 50+ lbs. 

• Compliant with all client health and safety requirements, inclusive of required vaccinations  

• Able to pass the criminal record check as required by our client(s)