Microserve is an industry leading provider of IT services and solutions to Canadian organizations. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 500 team members, and we’re one of the largest technology solutions providers in Canada. Our 30+ years of continued success and growth stem from our commitment to long term client relationships, adaptability to continuous changes in the IT industry, and our amazing people.
Microserve is looking for a Computer Install Technician to join our team in Edmonton, AB. The Computer Install Technician is responsible for deploying and retiring IT hardware in our branch or client environments. This may involve physical installation, transfer of settings or data, installation and configuration of software, or training and support for PCs, laptops, printers and peripherals. This position may require travel and presence on client sites such as healthcare, government, and educational institutions.
Software and network configuration and troubleshooting
Diagnose, repair, and upgrade PC software and equipment
Image workstation for new deployments
Provide solutions to client / customer based on their needs
Record-keeping and asset management
Support other departments as necessary, depending on workload
Delivering computer and/or printer orientation
Qualifications and Education Requirements:
Ability to establish and maintain positive customer service
1 year of experience in an enterprise/business IT environment
Knowledge of desktop hardware, preferably from an enterprise or business environment
Knowledge of software installation and troubleshooting in a Windows environment
Experience in PC assembly or repair
CompTIA A+ Certification (or similar) is considered an asset
Vendor-specific hardware certification is desired
Presentation and training skills are an asset
Driver’s license and access to own vehicle is needed as some travel to client sites is required
Able to lift 50+ lbs.
Compliant with all client health and safety requirements, inclusive of required vaccinations
Able to pass the criminal record check as required by our client(s)
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