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Content Delivery Specialist (Optik TV)

Reference ID: TEC10663-18

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Your enthusiasm & expertise are instrumental in driving best in class video delivery solutions at TELUS!

Join our team

The Content Delivery Development team offers a high level of exposure to a diverse range of always challenging and ever rewarding opportunities while working on leading edge technologies. Comprised of passionate Specialists with a propensity for ongoing success, we are responsible to develop, architect and deliver solutions that drive a best in class experience on Optik TV, Pik TV & Optik on the Go.

As the newest member of our team, you will work alongside this highly collaborative group of team members as well as several strategic vendor partners. Within this environment you will not only gain valued experience but contribute directly to the optimization of video content collection and distribution solutions.

Here's the impact you'll make and what we'll accomplish together

As a member of the Content Delivery Development team you will discover, evaluate and standardize the latest technical solutions used to support the collection and distribution of video content available on Optik TV, Pik TV & Optik on the Go. Your contributions will directly impact our ongoing pursuit to unlock video quality enhancements while galvanizing collection and delivery models designed to improve overall service availability while subsequently driving Likelihood to Recommend (L2R).

Here's how
    •Lead the way in discovering and evaluating the latest technologies used to collect and distribute video related content & services •Establish and define all required standards for Content Collection Network, Head End & Audio-Video (AV) Pipeline systems •Draft, review & deliver all standards documentation required to capture architecture, network integration and prescribed system/solution configurations •Drive the on-going development and support of the TELUS Content Delivery Network (CDN) inclusive of all infrastructure, appliances and network/content monitoring systems •Support the continued development of our network level monitoring methodology and standardize on the applicable solutions required to provide seamless visibility for multiple services from point of collection to the customer •Ensure technical designs are architected to be flexible, scalable, maintainable, and open in TELUS' n-tier environment •Support planning, design, deployment, and project delivery within designated timeframes & budgetary allocation •Assist your team in developing proactive measures, processes, practices and changes to support customer services and to resolve network/content delivery related issues •Define, review & standardize alarming parameters to ensure ticketing systems can be leveraged for providing notification of potential faults and immediate customer facing issues •Provide technical consultation, guidance and support for Optik TV Operations and associated business units to assist with meeting and/or exceeding service delivery objectives •Actively demonstrate an adherence to TELUS change management processes & practices •Plan & coordinate installation of new hardware and software in Development and Pre-Production environments including patches & releases •Develop, standardize & enhance operational support tools & network monitoring solutions •Create & deliver presentations to peer groups, vendor partners and senior management team members that will influence the evolution of content related solutions & services •Work alongside talented colleagues in a fun, fast paced and challenging team environment


You're the missing piece of the puzzle
    •Experience working with video encoding technologies and compression formats used for live and file based video delivery •Advanced comprehension of Internet Protocols (IPs): IPV4 & IPV6 including but not limited to Transmission Control Protocol (TCP)/IP, Internet Control Message Protocol (ICMP), User Datagram Protocol (UDP), Multicast, Hyper Text Transfer Protocol Secure (HTTPS), Simple Network Management Protocol (SNMP), Dynamic Host Configuration Protocol (DHCP), Secure Sockets Layer (SSL) protocols, Internet routing & firewalls •Direct experience on how to leverage network functions virtualization (NFV) & software-defined networking (SDN) for the purpose of network and supporting infrastructure optimization •Working knowledge of Internet Protocol television (IPTV) & over the top (OTT) protocols, adaptive & progressive formats •Experience with creating, managing and fulfillment of comprehensive test plans •Respected for your troubleshooting, fault isolation & defect resolution skills •Confidence in exercising judgment required to effectively make and own technically strategic decisions •Bachelor of Computer Science, Engineering degree, or Technology graduate and/or equivalent combination of experience & education •3+ years of relevant experience supporting IPTV technologies, development & standardization

    •Experience with Transport Network concepts & technology •Demonstrated familiarity of content delivery network (CDN) & Origin Server operations & standards, concepts & network architecture •Knowledge of Domain Name System (DNS) Operations

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: October 2, 2018
Closes: December 1, 2018
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Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...