Customer Service Representative - West Edmonton Mall - Part-time

CUSTOMER SERVICE REPRESENTATIVE - WEST EDMONTON MALL- PART TIME

Edmonton, Alberta, Canada

$15 / hour CAD

Must be available on weekends and evenings

COMPANY BACKGROUND

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.

BASIC FUNCTION

We are looking for multiple people to be part of a fun loving team. This is an excellent job for a university student or someone looking for extra money. All necessary training is provided. Come join the Smarte Carte Family today!

Provide exceptional customer service to mall and waterpark patrons, perform daily cleaning on all Smarte Carte Equipment, as well as perform preventative maintenance and repairs as needed.

KEY RESPONSIBILITIES

• Assist customers with renting personal lockers
• Answer questions and solve problems relating to company equipment
• Perform preventative maintenance on all company equipment
• Perform daily cleaning on all company equipment
• Perform repairs on company equipment as needed
• Other duties as assigned

PERSONAL CHARACTERISTICS

• Excellent customer service skills
• Excellent communication skills
• Organized and able to manage multiple priorities
• Works well as part of a team

REQUIREMENTS

• Must be 18 years or older
• Must be able to successfully complete WHIMIS, ProServe and ProTect training within one month of starting.

Experience Preferred

• Previous work experience preferred

Skills Required

• Cleaning
• Communication
• Customer Service

Preferred

• Troubleshooting
• Problem Solving
• Multitasking

Behaviors Required

• Team Player: Works well as a member of a group

Category

Customer Service and Support