Ready to create innovative solutions and best practices?
Join our team
Become part of a future friendly team, one that embraces change and initiates opportunity, has a passion for growth, believes in spirited teamwork, and has the courage to innovate. Our success is based as much on your dedication and hard work as it is on the innovative smart home, security and health solutions we offer.
Here's the impact you'll make and what we'll accomplish together
You will join the SmartHome Security Development Team to design and operate our analytics platform. Our team is responsible for developing and supporting technologies to drive an exceptional customer experience in the evolving connected products space across consumer, business and health portfolios. The team works with internal and external partners to develop new products and services and provides the highest tier of support for smart home security and automation products at TELUS. We spearhead complex root cause analysis investigations and drive reliability improvements through technology innovations.Here's how
•Designing and operating the Smart Security analytics platform
•Using the ELK stack (Elasticsearch, Logstash, Kibana) as the primary data collection and analysis tool for the Smarthome Security platform
•Creating dashboards using Kibana and Tableau
•Implementing network monitoring using Zabbix, or similar tools
•Designing monitoring solutions for SaaS/PaaS services and microservices applications
•Creating and modifying scripts in Python, Perl, SQL for ETL (extract, transform and load) of data from multiple sources
•Gathering requirements from business and product teams and translating business requirements into data requirements
•Ensuring all data solutions are secure by design and completing Privacy Impact Assessments where required
•Operating the lab instance of ELK and monitoring all devices within the Technology Strategy lab Qualifications:You're the missing piece of the puzzle:
•You hold a Bachelor's degree in Engineering, Computer Science, Networking or Data Science
•You have 5+ years of hands-on working experience in the analytics domain
•You have 3+ years of system administration experience
•You have 3+ years of network administration experience
•You are a data guru, sought out for your knowledge of data security processes and the impact these processes have on the design of analytics solutions
•You are noted for your exceptional analytical skills, logical processes and judgment when making and owning data design decisions
•You are the go-to person when an urgent data report is requested or someone wants to know if data exists to solve a problem
•You've designed monitoring for SaaS/PaaS and micro service applications
•You are known for your quality documents and network drawings
•You are flexible and adaptable
•Able to work in a complex and evolving work environment Great-to-haves:
Additional qualities and abilities that would be considered an asset:
•Certificates from Elastic, Splunk, Tableau, or other data analytics and/or service monitoring platforms Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly ® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.