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Director, Product Management, Health Benefits Solutions – TELUS Health

Reference ID: HEA04108-19

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Position Overview

In our highly dynamic, fast-paced B2B environment, with your proven track record of solving customer business problems with innovative solutions in the private health benefits management sector, you will develop and execute a product portfolio business plan on designated Business Development opportunities. Your success with our customers contributes to our growth strategies and ensures we lead the market with thought leadership and a premier sales force.

    •Assume responsibility for the strategic direction of our entire Health Benefits Solutions suite of applications and services •Build and lead a team of product managers •Conduct market and customer research in support of developing the roadmap and product strategy •Document concepts for new products or enhancements to meet existing or anticipated market needs •Initiate and prioritize development projects
      •Plan, develop and communicate the strategy for product launches and initial forecasts •Track sales, costs, margins and effects on product revenues •Conduct continuous product life cycle modelling and tracking
    •Define and analyze product performance metrics and implement corrective measures as warranted in order to meet targets •Contribute to leadership
      •Engage customers and encourage customer participation in product launch initiatives and other events
    •Ensure continuous technological watch •Conduct competitive analyses, track industry-wide activity and trends and determine required changes in the product, operations or go-to-market strategies to improve our competitiveness •Establish product direction for existing products, including product extensions and additional target markets •Work with sales and marketing to create product positioning, messaging and collateral, and to stimulate sales activities •Develop, execute and maintain product business and capital spend plans that provide current market information, including sales and gross profit margin history, year-to-date (YTD) actuals and projections, key market positioning, sales channels and competitive strategies, pricing, market share, product life cycle plans and evolution plans


Required Skills & Abilities
    •Strong organizational skills, excellent written and oral communication skills, and fluency in high-level business discussions •Excellent teamwork skills •Experience with Agile development methodologies (e.g. Scrum) an asset •Experience with SaaS or web-based applications an asset •Ability to work with remote teams •Freedom to travel without restriction •Bilingualism (English and French) preferred but not essential

Required Designation/Certification
    •Bachelor's degree in pharmaceutical sciences an asset •Diploma in business administration

Required Experience
    •More than 10 years of experience in health benefits management industry •Experience within specialty drug market •Experience directly leading a drug product portfolio for three to five years within insurer or related claims paying entity •Experience in the field of health care a major asset

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Posted: June 15, 2019
Closes: August 14, 2019