Front Desk Agent

We are looking for an adventurer to join our diverse and dynamic team!

The iFront desk and Night audit role will be the face of the hotel/resort/inn and will set the tone of the guest's experience. It is important that you maintain an upbeat and positive attitude throughout your shift- even through difficult situations.

Responsibilities and Duties:

• Register guests and assigns rooms.
• Accommodate special requests whenever possible.
• Assist in preregistration and blocking of rooms for reservations.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Perform end of day accounting task
• Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Process guest check-outs.
• Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
• Follows procedures for issuing and closing safe deposit boxes used by guests.

HOW OUR PROGRAM WORKS:

• Full-time, paid work. This will typically be provincial minimum wage plus any gratuities and overtime
• There are no fees for job seekers.
• This position will last for 6 months.
• you want to stay on after your deployment, that option exists!

STAFF ACCOMMODATIONS

• Over the course of your placement, staff accommodations will be arranged for you!
• The program works in groups employees, so if you have friends you would like to live and travel with, make sure you apply together!

ELIGIBILITY:

• Customer service or hospitality experience is an asset but not a requirement.
• Must have a full/Unrestricted Drivers License
• Must be 18 and be legally able to work in Canada.
• Provide a clear police record.
• A sense of adventure!

Category

Customer Service and Support