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Front Desk Agent

Jasper, AB
Full Time
3 days ago
We are looking for an adventurer to join our diverse and dynamic team!

The iFront desk and Night audit role will be the face of the hotel/resort/inn and will set the tone of the guest's experience. It is important that you maintain an upbeat and positive attitude throughout your shift- even through difficult situations.

Responsibilities and Duties:
  • Register guests and assigns rooms.
  • Accommodate special requests whenever possible.
  • Assist in preregistration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  • Perform end of day accounting task
  • Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  • Process guest check-outs.
  • Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
  • Follows procedures for issuing and closing safe deposit boxes used by guests.
  • Full-time, paid work. This will typically be provincial minimum wage plus any gratuities and overtime
  • There are no fees for job seekers.
  • This position will last for 6 months.
  • you want to stay on after your deployment, that option exists!
  • Over the course of your placement, staff accommodations will be arranged for you!
  • The program works in groups employees, so if you have friends you would like to live and travel with, make sure you apply together!
  • Customer service or hospitality experience is an asset but not a requirement.
  • Must have a full/Unrestricted Drivers License
  • Must be 18 and be legally able to work in Canada.
  • Provide a clear police record.
  • A sense of adventure!
Customer Service and Support