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McDonald's
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Guest Experience Leader

Reference ID: 743999682562954

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Company Description

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonalds history. In 1967, the first McDonalds Canada opened in Richmond, B.C. and weve been growing with our communities and serving quality food at great a value ever since. Today, McDonalds Canada is proud to be one of the worlds leading foodservice retailers. From coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day. Were also more than just your local restaurant. Were hardworking small-business men and women, students working part-time, seniors getting the most out of life, and volunteers lending time to make a difference in the communities we live and work in.

Job Description

How about flexible hours that let you do your thing, whatever your thing is. The opportunity to grow. Professionally, personally and financially. How about the chance to be part of a company thats primarily run by independent business owners and thats active in your community. Thats helped more than 300,000 Canadian families with sick kids through Ronald McDonald House. If that sounds good to you, then wed love to hear from you.

YOUR VIBE.
You understand that service is about making a connection. A smile, an extra hand, even an empathetic nod can make all the difference in someones day. Its genuine, and its at your core. Youre a people person through and through. Making someones day better, makes your day better.

Qualifications

  • You have the opportunity to shine. To bring a bit of unexpected joy to someones day by being welcoming and friendly, while ensuring an exceptional guest experience.
  • To showcase your passion for people by anticipating guests needs, and providing a bit of surprise and delight by taking proactive approach to caring for them.
  • To inspire your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants. You make guests feel important, and confidently answer their questions about our food and our brand.
  • To lead by example, as well as support your team and guide them when orders need additional assistance.
  • To connect, in the most meaningful way with guests during their visit at all touch points.
  • To be a model of calm and fairness with guest experiences, and handling various situations with composure and positivity.
  • To make McDonalds about more than just our awesome, crave-worthy food. To make it an experience that delights and builds a strong relationship with our guests.


Additional Information

Working for us has its perks

50% employee meal discount

health/dental benefits

flexible hours

career development

Posted: February 22, 2019
Closes: April 23, 2019
Email Address:
Company Info
Size:
10,000+ employees
Industry:
Agriculture and Food

Connect with employer:

About McDonald's

At McDonald’s® Canada our People Vision is for our people to feel valued and proud to work here. In fact we aim to be the best employer in every one of our Canadian communities. Each person a...