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Paladin Security

Healthcare Security Guard- St. Paul (Special Response Team - Alberta Health Services)

Saint Paul, AB
Full Time
4 days ago

Paladin Security was established in 1976 as a provider of basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada, with 25 offices from coast to coast and over 10,000 employees. With our award-winning culture, we pride ourselves in fostering a learning environment as we believe in helping each of our employees grow and reach their full potential!

Job Skills / Requirements

Special Response Team - Alberta Health Services


The Special Response Team position offers: premium hourly wages, travel incentives, extensive training, comprehensive benefits, promotions from within, rewards and recognition, and more!

Essential Job Functions:
• Monitor the patient's overall safety and report any changes to security and/or nursing staff
• Ensure the safety of all stakeholders, including patients, clinical staff and visitors with de-escalation techniques and, if needed, physical intervention.
• Log and report all incidents reported by hospital staff, physicians, patients or visitors
• Utilize two-way radio and computer applications for communicating site activities
• Communicate in a truthful and receptive manner under all circumstances
• Sustain effective relationships with key stakeholders and provide specialized security services according to client needs.
• Maintain a detailed log of all patient interactions
• Develop thorough site knowledge, and maintain professional relationships with sites and office staff
• Respond to emergency calls for assistance
• Monitor and screen visitors and clients in a professional manner

To qualify for the Special Response Team, candidates must:
• Have open availability including a willingness to work weekends and overnight shifts.
• Be willing to travel throughout assigned zone to rural sites within a 200km radius of home. Mileage and lodging supplied at the discretion of zone management.
Education and Experience
• Must possess a High School Diploma
• Must be bondable and able to pass a security clearance.
• Must be 18 years old and meet all other minimum requirements for a security license in the Province.
• Basic Security Training, First Aid, and/or CPI training would be considered an asset, however will be provided to successful applicants.
• Valid class 5 driver's license is an asset

• Demonstrated superior customer service skills; Ability to interact confidently and proactively with the general public presenting a professional image.
• Successfully conduct security patrols up to 20km without direct supervision.
• Ability to remain calm and effectively perform in emergency situations.
• Write comprehensive reports and maintain proper records using effective communication skills.
• Ability to detect problems and report information to appropriate personnel.
• Have basic knowledge of security procedures, handling violent behaviours, and non-defensive communication.
• Follow and enforce safety codes, regulations, and procedures.
• Handle private and confidential information with a high amount of discretion.
• Adhere to our Code of Ethics in performing job requirements.
• Ability to understand and follow specific instructions and procedures.

**For those that meet the above minimum requirements, premium pay rates will be provided.**

Education Requirements (Any)

High School Diploma/GED

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Special Incentive Plans

This job reports to the Client Service Manager

This is a Full-Time position

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About Paladin Security

Paladin Security Group is the security company of choice amongst some of the most respected institutions in the country, protecting the public and government facilities. We are committed to offerin...

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5001-10,000 employees