Join our team
At TELUS, we're looking for bright people who like solving big problems. As part of the People & Culture (P&C) team, you tackle all kinds of challenges. We are not
your standard HR team. We embrace discomfort and have fun doing it. We're just as passionate about our team as we are about our customers and share an unyielding dedication to ensuring success for all.Here's what WE believe:
•We are ONE team, collaborating across all teams within P&C
•Everything we do is tied to the business, not dictated by rules or policies
•We challenge the status quo, and when others think we're done, we make it even better
•We live up to our commitments, to ourselves, family, friends, peers, leaders and our customers
•Our success is all about how we do things, how we think, solve problems, deliver, communicate, and more Here's the impact you'll make and what we'll accomplish together
As the Director of P&C Business Partner to the Sales & Support organization, you wear several hats: trusted advisor, consultant, coach, and a people leader to a small team of Human Resources (HR) professionals. You sit alongside and collaborate with the Sales & Support teams to develop and implement strategies that support people and organizational needs in addition to facilitating the deployment of the People Plan. Every day you engage in business conversations, influence people leaders and equip them to lead their teams with courage to foster a highly engaged and inspiring workplace. You partner with leaders to manage change, grow their teams, and foster the right culture to create positive team member experiences.
You are a resilient, pragmatic and humble leader with a great sense of humor. Your counsel is equal parts logic, analysis & strategy. You have a natural curiosity and appreciate that failure and vulnerability are healthy ways to learn and grow. Your passion to make a difference and how you do things will contribute to the success of our internal clients in creating better outcomes for our customers.Here's how
•Provide leadership to a high performance team of P&C Business Partners dedicated to supporting client groups within Sales & Support organization
•Provide consultative expertise to improve organizational capability including workforce planning
•Create and implement organizational design, leadership development, process improvement and team effectiveness
•Serve as a trusted advisor to executive leaders by presenting multiple perspectives and challenging the status quo to expand their capabilities
•Provide exceptional and collaborative leadership serving as a personalized coach who clarifies priorities, promotes efficiencies and most importantly, builds an environment in which the team can thrive and bring their best to work every day
•Create a learning environment and support systems for teams in order to create a workplace where P&C professionals can excel in their roles
•Contribute to inorganic growth activities including strategic contribution to due diligence process and facilitate integration of mergers & acquisitions
•Proactively partners with clients to identify strategic issues or organizational design challenges and provides advice and expertise to help develop creative solutions
•Liaise with Centres of Excellence (CoE) to provide timely and constructive feedback to help drive the evolution of business unit programs and solutions
•Foster a continuous improvement mindset, continually looks for opportunities to increase the return of investment (ROI) of people programs and ways to improve the team member experience
•Lead change by partnering with business leaders and other internal groups including Communications, Finance, and Corporate Development to proactively manage change impacting team membersQualifications:You're the missing piece of the puzzle
•Known to provide innovative solutions to complex business problems or challenging issues and follow-through by facilitating or leading solution implementation
•Exceptional communicator, clear and concise, influencer and negotiator, able to build and maintain strong partnerships with stakeholders including executive leaders
•Strategic, big picture thinker who can conceive the art of the possible with supporting data, facts & analysis
•Inspiring leader who is passionate about coaching and developing team members to achieve their career goals and fostering a high performance, highly engaged team
•Proactive mindset, strong customer service focus, business acumen and exceptional decision-making skills
•Collaborative partner with a track record on delivering results and meeting commitments as promised
•Agility & adaptability to dynamic, continuously changing and fast-paced environments, and ambiguity, and deliver impactful results
•Expertise leading large scale initiatives end-to-end including change management and HR mergers & acquisitions (M&A)
•Values for success: Great-to-haves
•10 or more years of HR experience in a Business Partner role and 3 or more years of experience leading a team
•Work experience within large, complex organizations and across different industries as a professional services consultant or in a senior leadership role
•Experience working with senior executives including C-level
•Bachelor degree in Business Administration with a focus on Human Resources Management or related discipline
•Master of Business Administration (MBA) and/or other advanced degree
•Bilingualism in English & French, written and spoken Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly ® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.