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Manager, Value Creation Services (VCS)

Reference ID: 518520400

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Job Type:   Permanent  
Primary Location:  Calgary, Alberta, Canada  
All Available Locations:  Calgary  
External Posting Description
Deloitte's Value Creation Services (VCS) team offers its clients cross-functional advisory services when deadlines are often urgent. We help solve our client's most complex business and performance challenges, whether they be in thriving or distressed business transformation situations, or the cut-and-thrust environment of M&A . . . or in most cases, all of the above!
The VCS team works in many industries but has a particular focus on Consumer, Industrials, Energy and Natural Resources, Cannabis and Financial Services. You can read more about the industries supported here .
We focus on:
  • Enterprise Profitability (EP) : Our EP Service identifies and implements opportunities that radically improve its client's EBITDA and cash flow. The service helps clients with rapid revenue and market growth initiatives; cost reduction; working capital optimization; and business model transitions, transformations and modernization.
  • Pre-Deal Diligence (DD) : Our DD Service offers Operational, IT, Commercial and HR due diligence to help clients drive informed bids, frame out risk factors, uncover value potential through synergy reviews, and get a head start on post-merger integration planning.
  • M&A Execution (MA) : Our MA Service works with clients pre- and post-signing to design, plan and execute merger and acquisition transition programs. Our work helps to maximize the deal value, minimize Day 1 disruption, accelerate and de-risk deal closing. This service also helps clients to determine their future state operating model by function and develop and implement the roadmap to close and beyond.

Long Description
About the role and role expectations
As a Manager, you'll have the opportunity to work across the full range of VCS services or develop a specialization in one particular focus area based on your experience to date. If you asked one of our current Managers about the types of things they've actually done over the past year or so, and which you might expect to do? They'd probably include:
  • Leverage your growing technical and industry expertise to help plan and execute client engagements across the VCS focus area(s), primarily those aligned with your own experience;
  • Manage teams of professionals in the delivery of both client engagements and internal practice/firm initiatives;
  • Manage multiple priorities while you apply your excellent project management, problem-solving, and facilitation skills;
  • Cultivate strong relationships with clients at senior levels and help drive a high degree of client satisfaction on engagements;
  • Work directly with Sr. Managers and Partners to qualify new business opportunities, structure and develop proposals and close the sale to help achieve overall VCS team revenue objectives;
  • Build and leverage internal and external professional networks to open new channels to serve our clients' needs;
  • Support the management and development of the VCS practice, including coaching and mentoring other practitioners, while promoting a diverse and inclusive work environment aligned with Deloitte's values;
  • Participate in the development and delivery of our training programs and services;
  • Embrace and live our firm's purpose - to make an impact that matters - by pushing yourself and your team to identify solutions to challenges that are most important for our clients, people, and society.

External Posting Qualifications
Successful candidates will generally have:


  • Bachelor's degree and/or a minimum of approximately 5 years of related work experience in professional services or strategic roles in industry;
  • Preference will be given to candidates with a professional designation (CPA-CA/CMA, LSS Black Belt amongst others) and/or a Masters (including MBA).

Experience, skills and attributes

  • Proven experience in core consulting skill-sets, including hypothesis-based problem solving skills, analytical rigor and discipline, and superior structured communication capability (reports, PPT presentations and other deliverables);
  • Strong written and oral communication skills in English and/or French;
  • Exposure to delivering the full cycle of project management accountabilities (project problem diagnosis, solution development, client communications, storyboarding, facilitation of decision making, documentation, managing client expectations, project profitability, risk identification and mitigation and team leadership);
  • Expertise in owning and driving the design, execution and delivery of M&A transaction and/or performance turnaround outcomes within and outside of the deal life-cycle, aligned with core VCS service offerings;
  • Strong market, financial and commercial acumen, including both ability and depth working with and understanding financial and commercial information to provide analysis and data-driven insights to clients;
  • Strong internal and external networking capabilities to support the growth of our services;
  • Experience in Consumer, Industrials, Energy and Natural Resources, Cannabis and/or Financial Services industries would be considered an asset;
  • Exposure to business development activities (opportunity generation, proposal development and sales close);
  • Strong interpersonal skills and the ability to lead teams;
  • Ability to effectively team and work in a dynamic team environment; willingness to contribute to the development of internal processes and procedures to grow the practice;
  • Flexibility and adaptability regarding work assignments, including willingness to learn new skills, subject matter areas and industries and willingness and ability to travel.

Long Description
We expect that that a successful candidate would have experience in at least one of the following areas:

Enterprise Profitability (EP)

  • Your bachelor's degree is probably in a highly numerate, technical or business discipline;
  • You may currently be a consultant, an internal business consultant or member of a PE work out team;
  • Hypothesis-driven broad and rapid EBITDA improvement, including in completing one or more of the following: market assessments, pricing management, sales and marketing effectiveness, product and customer profitability, value analysis, supply chain, cost efficiency and organizational structure redesign, working capital management (cash, stock, accounts receivable and accounts payable);
  • A working knowledge of Lean Operations, Zero Based Budgeting and/or any other of the widely recognized broad performance improvement approaches prevalent in business would be an asset but is not the primary determinant for this role.

Pre-deal Diligence (DD)
  • Experience with executing due diligence engagements in either operational, commercial, HR and/or in IT/technology;
  • Critical analysis skills in evaluating assumptions and estimates, including deriving independent estimates through the use of data analytics and benchmarking;
  • Understanding and ability to execution preparation of market/industry/competitive analysis, trends and assessment of its impacts;
  • Knowledge of IT project development processes and methods;
  • A solid understanding of IT operations, systems and projects, including IT integrations, carve-outs, and other types of transaction engagements;
  • Experience and knowledge of IT architectures and new IT trends, e.g. data analytics, SOA, and Cloud/SaaS;
  • Experience in writing IT or market assessment reports.
    M&A Execution (MA)
  • Strategic thinker who excels at execution;
  • Demonstrate a deep understanding of integrations, carve-outs, post-merger integration and other types of transaction engagements;
  • Broad experience in identifying risks and issues related to integration planning, timelines, synergy opportunities and functional areas;
  • Experience in owning and driving the design, execution and delivery of transaction outcomes, including leading teams in their functional scopes of work;
  • Clear understanding of operating models and functional understanding;
  • Excellent program leadership, program/project management, problem-solving, and facilitation skills.

Why Deloitte?
Launch your career with The One Firm where you can make a greater impact than you ever thought possible. With endless opportunities at every turn, and a culture built to support and drive our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, and lead.
At Deloitte, we understand that everyone, and their career goals, are different. As a firm, we help create the conditions and opportunities that will enable our people to thrive - both professionally and personally. We do this by making three commitments to our people:
  • You will lead at every level: We grow the world's best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to work how you want, and we have innovative spaces and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.
Apply now and let us show you how to push your career to the next level at Deloitte. The One Firm. For You.
Deloitte is an inclusive employer dedicated to building a diverse workforce.  We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process.  Information received relating to accommodation will be addressed confidentially.
We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted

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Posted: February 21, 2019
Closes: April 22, 2019
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Company Info
5001-10,000 employees
Management and Consulting

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About Deloitte

Deloitte, one of Canada's leading professional services firms, provides audit, tax, consulting, and financial advisory services. Deloitte LLP, an Ontario limited liability partnership, is the ...