You're using an older version of Internet Explorer that is no longer supported. Please update your browser.
You're using an older version of Internet Explorer and some functionality may not work as expected. Please update your browser for the best experience.
Telus Logo

Network Technician - Voice/VoIP Platform/Systems (Calgary)

Reference ID: ROL03139-17

Share job:

Job Location icon
Calgary, AB
Job Type icon
Full Time
Job Category icon
Information Technology


We are seeking enthusiastic people who are passionate about technology, have a dedication to unparalleled customer service excellence, and care committed to furthering their career!

Our National Network Core and Platforms Systems team is looking for someone who is passionate about technology, loves a good challenge and works to find creative solutions. The successful candidate will work to isolate and resolve troubles in Voice platforms and systems.


    •Test, provision, configure, maintain, repair and resolve Voice platform issues •Provide trouble analysis (i.e. testing, fault isolation and repair functions) •Work with UNIX/LINUX based operating systems including scripting •Ensure integrity of associated operating systems, applications and software •Interpret job documentation and network diagrams •Work with test equipment, automated provisioning systems, and network protocols


    • Knowledge of and demonstrated ability to isolate and resolve troubles in Voice/VoIP platform and systems. • Knowledge of computer system software, utilities, hardware and the integration of database products/network and application software. (IBM RSC/AIX and other computing environments.) •Working knowledge of operating systems such as UNIX/LINUX •Korn shell scripting knowledge •Knowledge of network protocols such as TCP/IP; OSI; SIP-T; SNMP; MPLS •Strong keyboarding skills. •Must have a Valid Class 5 Driver's License. •Demonstrated effective decision-making skills while under limited supervision. • Knowledge of voice technology. •Normal colour vision to work with colour-coded wiring. •Must be willing and able to work various shifts as assigned (such as evenings, weekends and statutory holidays), based on business needs. •Demonstrated professional oral and written communications skills. • Fluent in English. • Self-motivated, work well with minimal or no direct supervision. •Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required. • Ability to work effectively in a team environment and collaboratively with other departments. • Maintain a high level of performance under the pressure of time constraints and a fast-paced changing environment. • Demonstrated ability in planning and organizing to meet scheduled deadlines. • Commit to continuous learning. Demonstrate the ability to learn and apply learned skills to related situations and complete and pass all related exams. • Must meet applicable testing requirements.

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: January 20, 2018
Closes:March 13, 2018