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Office Services Administrator

Calgary, AB
Full Time
6 days ago

Line of Service

Internal Firm Services


Not Applicable


IFS - Administration

Management Level


Job Description & Summary

A career as an Office Services Administrator, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

Our team is led by the national administrative services team that oversees executive assistants and team assistants, administrative support concierge, dual support specialists, office services, document production, meeting and events, and project management. You'll help our team with calendar management, internal and external client scheduling, travel arrangements, expense reconciliation, client or account research, report generation and review, and routine communication management.


At the Administrative level, you'll support our engagement teams from strategy to execution. Specific responsibilities include but are not limited to:
  • Proactively support the market team and provide necessary support to internal teams
  • Serve as the internal \"single point of contact\" for administrative needs
  • Arrange travel, schedule meetings, prepare agendas, and respond to routine correspondence
  • Maintain records or files and respond to visitors and telephone calls
  • Provide services in a manner that demonstrates the highest levels of quality, accountability, and teamwork

  • 1 year contract position


    The Office and Services Administrator is expected to provide distinctive process, coordination and customer support, to be solution oriented with attention to detail and accuracy, and to contribute to a positive, collaborative and professional customer service environment. The Office and Services Administrator may be required to work flexible hours, sometimes outside of traditional business hours given extend ed work hours of customer base.

    Dropping off/picking up materials between partners/departments:
  • Copy Centre
  • Mailroom
  • Reception
  • Legal Services (including OGC)

  • Printing/copying/scanning:
  • Printing documents for partner and Virtual Admin (e.g., memo to review)
  • Verifying quality/quantity of reprographics projects
  • Scanning to partner and Virtual Admin(e.g., out-of-pocket receipts, handwritten edits)

  • Meeting Coordination:
  • Confirm number and quality of hard-copy materials and distributing, as appropriate
  • Assisting V irtual A ssistants with office-specific recommendations to best serve partner/client needs, e.g., collection of meeting materials post-meeting as required
  • Document preparation: Monitoring physical custody of documents in process and apprising V irtual A ssistants of status
  • Copying, proofing physical copies, and packing documents, etc.
  • Shepherding engagement letters and other hard-copy documents through review, signature and/or delivery

  • Visitor escort/hoteling:
  • Escorting PwC and non-PwC visitors
  • Assisting partner with hoteling/and security pass issues

  • Requirements:

  • High School Diploma Required
  • Undergraduate Degree (e.g., BA, BS) preferred
  • Minimum of 1-3 years' external business experience, with demonstrated skills in event support
  • Knowledge of Cvent event management system desirable
  • Advanced technical and technology proficiency skills
  • Strong critical thinking and problem solving skills
  • Ability to work independently or as a contributing member of a team and handle complex tasks with minimal supervision
  • Excellent verbal and written communications skills
  • Demonstrates productivity, initiative, attention to detail and quality, ability to multi-task, team focus
  • Customer service mindset; effective interpersonal skills, good verbal and written communication skills
  • Ability to work on multiple projects simultaneously, prioritization and project mgmt skills are necessary to meet customer deadlines
  • Proactively seeks instruction, feedback/coaching to accelerate learning and professional development
  • Ability to deal with confidential or sensitive firm or client data
  • Flexibility to work outside of normal business hours (8:30 - 5:00) including variable hours and overtime will be required.

  • Education
    (if blank, degree and/or field of study not specified)
    Degrees/Field of Study required:

    Degrees/Field of Study preferred:

    (if blank, certifications not specified)

    Desired Languages
    (If blank, desired languages not specified)

    Travel Requirements


    Available for Work Visa Sponsorship?


    Government Clearance Required?


    Job Posting End Date

    PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.