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Overnight Scheduling Coordinator

Calgary, AB
Full Time
7 days ago
Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements
The Scheduling Coordinator is responsible for ensuring that all of Paladin's contractual obligations are met in regards to shift coverage. The Scheduling department is the point of contact for all Guards, and manages and maintains the scheduling software, database and payroll.

Essential Job Functions:
  • Create, update, and modify work schedules for Security Guards within Paladin Security for the Calgary branch
  • Maintain scheduling software (WinTeam) and coordinate any entry completed by anyone within or outside the scheduling department to ensure accuracy
  • Work with Client Service Mangers to ensure that all scheduling needs are met, and that client and site information is accurate
  • Strategically plan schedules to ensure effective use of resources and minimal overtime is acquired
  • Provide information to guards, managers, and department managers as requested regarding additional shifts, vacation requests,. last minute book-offs
  • Track and report to the Departmental Managers any instances where corrective action has not been successful or needs further investigation
  • Liaise with the Alberta Operations Control Centre manager to ensure all scheduling requirements are being fulfilled
  • Help track overtime on a pay period basis and report the results to senior management, while trying to minimize any unnecessary overtime
  • Must possess a High school Diploma, Post-Secondary education is an asset
  • Knowledge of, or experience in, scheduling or scheduling software is an asset
  • Must be able to work overnight shifts
  • Must have an outgoing, friendly, and extroverted personality
  • Strong computer skills; including Word, Excel, PowerPoint and Outlook
  • Ability to learn quickly and navigate through new software is an asset
  • Able to work effectively and efficiently in a deadline driven environment
  • Strong time management, multitasking, problem solving, and organizational skills
Must be detail oriented, team player, self-motivated, and able to take direction

Education Requirements (Any) High School Diploma/GED Additional Information / Benefits We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation Screening Requirements: Criminal Background Check