Paladin Security: Making the World a Safer and Friendlier Place!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Parking Enforcement Officers are contracted to the City of Edmonton and are responsible for enforcing parking regulations on city streets.
Essential Job Functions: Beat Patrol Officers walk an assigned route enforcing parking regulations in high traffic areas such as downtown and Whyte Ave. Violations include, but are not limited to expired meters, no parking zones, tow away zones, etc.
City Patrol Officers drive a patrol car and respond to all dispatched complaints for non-moving vehicle violations. Officers on City Patrol obtain Community Peace Officer status to enable towing of vehicles when required. In addition, they conduct follow-ups and patrols of high traffic areas.
Utilize customer service skills when interacting with citizens at all times. Making accurate, detailed, neat and clearly legible tickets, warnings, notices and reports when required.
Related Work Experience: Must possess a valid Class 5 drivers license and clean drivers abstract Demonstrate competency in English to the extent of reading and understanding written regulations, orders and instructions, and be able to compose legible reports Ability to make quick decisions in emergency response situations with minimal supervision Physically able to walk up to 30+ kilometers per day or drive for up to 10hrs per day Ability to write comprehensive reports and maintain proper records Ability to handle private information with a high amount of discretion Must be able to obtain a clean security clearance Take pride in delivering exceptional customer service Flexibility to work a variety of shifts (evenings/weekends/days) Must have obtained your High School Diploma Must be 18 years of age
Requirements (at least one of the following): 2 years post-secondary, preferably in a related field 1 year previous enforcement experience (including security experience) 3 years supervisory/management experience where customer service and conflict resolution were key functions 5 years customer service experience where conflict resolution was a key function
Education Requirements (Any)
High School Diploma / GED
Certification Requirements (Any)
Valid Class 5 Drivers License
Additional Information / Benefits
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Incomplete applications will not be considered
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation
Screening Requirements: Criminal Background Check
This job reports to the Client Service Manager
This is a Full-Time position 1st Shift.
Relocation is not provided and travel is not required