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Parts Administrator

Edmonton, AB
Full Time
Company:O.E.M. Remanufacturing Company Inc.

Number of Openings: 1

Worker Type:Permanent

Position Overview:Reporting to the OEM Customer Service Supervisor, the Parts Administrator supports the Exchange team and program. Responsibilities mainly include, but are not limited to, administrating OEM core receipt/component shipping, seeds, core attrition, condition level changes and processing OEM purchase orders and invoices.

Job Description:

  • Provide administrative support for the new inventory addition process
  • Open work orders for Finning tracking purposes
  • Ensure the core return policy is administered through the system, issuing zero dollar core credits, as well as ensuring outstanding cores are followed-up with at the branch level
  • Follow-up with customers and vendors regarding delays, errors, and quality issues
  • Recognize and investigate problems with the system or invoicing and make recommendations to rectify
  • Support OEM branches and Finning departments to improve knowledge and understanding of parts/exchange components procedures and performance to improve overall supply chain effectiveness
  • Collaborate with Inventory Planners, supervisors, supply chain group, branches, OEM, and cross-functional groups within company to proactively identify and mitigate any issues, as well as developing solutions to continuously improve the performance of our supply chain
  • Monitor inventory inbound and on-hand within OEM rebuild warehouse and solve problems when they arise regarding this inventory
  • Provide backup to other roles during vacation, travel, or high volume periods
  • Accountable for interface with vendors, M3 Infor (Lawson) system coordination and transactions including invoicing and administrative support

  • Post-secondary education - Operations Management, Supply Chain Management, Engineering, Business or equivalent experience in a related field
  • Previous office administration and customer service experience
  • Excellent verbal and written communication skills, analytical skills with a high attention to detail, and the ability to set priorities and meet tight deadlines
  • Strong organizational skills along with the ability to problem solve
  • A team player with strong interpersonal skills
  • Proficient in MS Office applications, advanced level in excel and internal systems
  • Willingness to understand and adhere to Finning policies and procedures, including safety
  • Knowledge and understanding of, or experience in end-to-end supply chain management within heavy equipment, automotive, utilities, mining, parts or retail industry would be preferred
  • Experience with M3 Infor (Lawson) is considered an asset

W e are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.
Administrative Customer Service and Support