Join our team
Ensuring an exceptional customer experience is at the heart of what we do within the New Growth Markets (NGM) team. We work with residential and commercial real estate developers to expand the TELUS network into new construction across Alberta and British Columbia. Our mandate is to ensure the TELUS PureFibre network is a valued part of all new developments, and to maximize loading in those developments as people and businesses move in.
The NGM Marketing team drives go-to-market execution across the NGM portfolio, using developers as a channel to market. The Strategy team within NGM Marketing is accountable for offers, strategy and planning, reporting, governance and enablement within the NGM footprint.
We work with the broader Home and Small Business Solutions (HSBS) and TELUS Business Solutions (TBS) marketing organizations as well NGM GTM team and Channel Management to drive profitable growth of all product portfolios into NGM residential and commercial developments. Our team is high-performing, values creativity, innovation and working smart, and deeply cares about the well-being and professional growth of our people.
The Performance Analyst II role plays a pivotal part in NGM reporting and enablement. This role provides data analysis, database management, and reporting support to the broader NGM team, requiring technical reporting and development capabilities, data visualization skills, as well as the ability to communicate business impacts throughout the organization. Here's the impact you'll make and what we'll accomplish together
•Lead the management and quality control of broadband footprint expansion into developments
•Translate business requirements into data specifications
•Write scripts/code/automation for data extraction and reporting
•Locate, integrate and automate different sources of data to support both standardized and ad-hoc reporting and analysis
•Support the team with great analytical insights in how we can continuously improve business outcomes
•Create insight driven reporting and presentations, with the ability to communicate effectively to senior leaders across multiple platforms Here's how
•Excellent collaboration with ability to influence across all stakeholder teams
•Intermediate working knowledge of SAS Base, SAS EG, SQL, Oracle, DB2, Excel, Access
•Fundamental UNIX knowledge, automation, SFTP, servers
•Sound knowledge of customer analytics, data warehousing, and predictive modeling
•Ability to coordinate multiple priorities, while quickly pivoting as required to meet objectives
•Demonstrate a continuous improvement approach; encouraging 'test and learn' and challenging the status quo
•Proven ability to be a subject matter expert and technical resource within a non-technical organization Qualifications:You're the missing piece of the puzzle
•A recognized collaborative team player with excellent interpersonal, negotiation and communication skills
•3-5 years of progressive and successful experience in a data analysis, database management, data visualization, or similar role
•University degree in computer science or similar
•Someone who thrives in a fast paced and rapidly changing environment, with entrepreneurial and self-starter characteristics Great-to-have
•Understanding of TELUS products and solutions
•Understanding of TELUS systems
•Graduate level education in computer science or business What WE give back to YOU
•Highly-engaged, dynamic and collaborative working environment
•Very flat organizational structure where you have access to all levels of leadership
•Opportunity for true business ownership
•Opportunity for giving back to the community you live in through regularly organized team events
•Flexible work styles with the ability to work in and out of the office
•Competitive pay & benefits program Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly ® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.