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Platform Administrator - Online Commerce (AEM & WCS)

Reference ID: R-2018-4086

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Posting End Date:

Number of Opening: 1

Worker Type: Permanent

Position Overview: The Commerce Platform Administrator will be part of a team building and maintaining Finning's commerce platform our Global Digital Services division. This team will be required to maintain close relationships with our partners in the Digital & Information Technology (D&IT) group as well as external vendors. The focus of this role is the ongoing operations and sustainment of the platform (built on Adobe Experience Manager) as well as successful implementation and management of other cloud initiatives that support efficient, robust, scalable, and secure solutions to meet business requirements and technology strategies. This includes collaborating on the planning, design, and production implementation of various projects.

Job Description:
Major Job Functions"
  • Define, implement and maintain platform configurations to ensure solutions will be supported, monitor platform release cycles. Keep on top of industry best practices to define, implement, monitor and administer security as well as automate and monitor various cloud deployments
  • Work as part of the cross-functional digital operations team in consulting with the business to design and develop cloud solutions to meet business requirements and future development
  • Work closely with the Digital Ops Leads, the Online Commerce Development Team and other team members from the Digital & IT teams to ensure that data, code quality and governance are adhered to
  • Work with the internal technology team to provide critical service support for platform solution
  • Create and maintain reports and dashboards to report on KPIs, performance and adoption of platform solutions
  • Work closely with Product Managers, DevOps Leads and the Commerce Development Team
  • Build, deliver and maintain environments as required for the Global Digital Solutions Online Commerce team
  • Write scripts to automate tasks where applicable
  • Manage product releases against product release cycles
  • Ensure environments are operating in accordance with service level agreements
  • Triage and resolve service-affecting application issues in accordance with service level agreements
  • Monitor platform(s), escalate issues and work closely with vendors and the QA team on resolution

Specific Skills & Knowledge:
  • You have extensive Web Platform Administration skills
  • You have strong skills in HTML, CSS and JavaScript development
  • You have experience with and administering Adobe Experience Manager as a Content Management System
  • You have experience with Amazon Web Service, Microsoft Azure, Adobe Cloud or other cloud computing platforms
  • You have had exposure to administrating commerce platforms like Websphere Commerce Suite, Magento or Hybris
  • You have strong documentation skills and keen attention to detail
  • You have excellent analytical, facilitation, influencing, negotiation, and problem-resolution skills
  • You have excellent communication skills, both verbal and written
  • You are comfortable in interacting with business stakeholders, triaging work priorities, managing expectations and providing updates on current work in progress
  • You are nimble and can adapt easily in an organization where demands and priorities regularly evolve
  • You excel at collaborating and sharing knowledge within a team environment
  • You enjoy creating reports, workflows and diagrams to support team collaboration
  • You have the willingness and flexibility to work with collaborators around the globe, across different time zones
  • Strong understanding of continuous integration/delivery practices
  • Extensive platform and cloud administration knowledge (ideally AEM and WCS )
  • Strong knowledge of software development life cycle and project management life cycles
  • Ability to define configurations, objects, workflow rules and other features required to implement business requirements
  • Strong knowledge of user management principles
  • Basic understanding of object oriented concepts

Education & Experience
  • Degree in Computer/Software Engineering or a related area
  • Minimum 5 years of relevant experience in a Cloud Admin or similar role
  • Minimum 3 years of experience in administering Adobe Experience Manager or Websphere Commerce Suite
  • Experience maintaining a high work ethic in a flexible and fast-paced environment
  • Experience with analyzing, troubleshooting, and resolving platform issues
  • Administrator certification in Adobe Experience Manager and/or Webshere Commerce Suite a plus
  • Experience in report creation and dashboard preparation

We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.

Posted: April 17, 2019
Closes: June 16, 2019