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Product Manager - Product Support

Reference ID: R-2019-1191

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Company: Finning Canada

Posting End Date: May 01, 2019

Number of Opening: 1

Worker Type: Permanent

Position Overview: Product Manager - Product Support

Job Description:

Major Job Functions:
  • Responsible for the development and execution of the Finning (Canada) Product Support Strategic Initiatives (short and long term), as it relates to Product Support Major Classes.
  • Provide leadership to the Sales Managers and Regional Sales Teams on key initiatives such as Standardized Configurations; New Product Introduction; Market Pricing; Inventory; Growth Plan
  • Build Sales Capability within the Product Support Sales Teams by providing coaching, training and development plans to Branch Managers, Sales Managers and Regional Sales Reps
  • Collaborate with Sales Training to create and deliver sales training programs and assessments
  • Collaborate with Caterpillar, Finning Canada Regional Teams to develop and communicate pricing strategies to successfully increase market share and profitability. Using POPS, Connectivity, and OLGA measurement tools
  • Collaborate with Caterpillar and internals groups in the development of new products, new product training, and marketing programs/Campaigns
  • Provide dealership feedback at Caterpillar Advisory groups for the purpose of building knowledge of Caterpillar product direction and Dealer Best Practices
  • Support and work with other Finning divisions to integrate them into a common product support marketing strategy (i.e. equipment sales, Sitech, Marketing, Rental, and Used Equipment etc.)
  • Responsible for gathering, analyzing and communicating intelligence on products, market conditions, competitors, and customers for business decision making
  • Work in collaboration with Supply Chain and the Regional Teams on Forecasting, Sales & Operations Planning, and inventory management to achieve the corporate ROIC target
  • Work with Marketing to provide leadership and direction as it relates to promotion and dealer/customer/association events
  • Provide coaching and development for team members, including performance management and development planning
  • Work in collaboration with other functional groups to streamline process efficiencies
  • Be a safety leader for Finning employees and customers

Education & Experience:
  • Post-secondary degree in a relevant discipline with demonstrated business related career progression
  • 10+ years industry and sales/marketing experience in a product support discipline or capacity
  • Previous commercial experience with equipment and product support
  • Passion for using data to drive opportunity and driving business development
  • Strong commercial mindset

  • Extensive travel is a requirement

We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.

Posted: April 18, 2019
Closes: June 17, 2019