About Us
At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 550 team members, and are one of the largest technology solutions providers, recognized for our ability to deliver and innovate to meet the changing needs of our clients.
Position Overview
Microserve is looking for a Project Coordinator to join our team in Edmonton, AB. The Project Coordinator will report into our Service Delivery & Project Manager and will be responsible for coordinating all services related to our clients. The Project Coordinator will also work closely with our Project Managers to ensure company resources are utilized appropriately and cost-effectively while prioritizing quality and performance of service delivery for our client.
The Project Coordinator is an integral member of the project team responsible for coordinating projects of varying size and complexity or its parts. The Project Coordinator is responsible for organizing and controlling project activities and for communicating risks, opportunities, and current state of project to their superior and/or other stakeholders.
Responsibilities:
Coordinate internal resources, customers, and third parties/vendors for the flawless execution of projects
Under the direction of the Project Manager, ensure that all projects are delivered on-time and within scope
Track and analyze projects’ performance, procurement, and report about any possible or current blockers or risks
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Work with the Service Delivery & Project Manager on resource planning, availability, and allocation according to projects pipeline
Working from provided scope and requirements translate them into tasks, schedule, and assign tasks
Coordinate teams on project work to keep project going according to schedule
Track and analyze project performance, cost performance, and schedule, and report all changes in project scope, schedule, and costs to management while suggesting improvements to all the above
Report and escalate to management as needed
Create and maintain comprehensive project documentation
Participate in team’s performance reviews
Perform quality assurance
Responsible for project completion and documentation
Ensure seamless post project deliverables to operations
Requirements:
1-3 years of experience in a coordinator position
Previous experience using and gathering data from an IT service management system
Significant experience with MS Office Suite, including SharePoint, is preferred
Education/knowledge in project management is required (PMI certifications are an asset)
Previous experience with scheduling and logistics is preferred
Must be able to pass a criminal record check (CPIC)
Strong analytical and problem-solving skills
Ability to work under pressure
Experience with project management practices and tools to create, manage, and track project performance, cost and to verify scope
Excellent written and verbal communication skills
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About Microserve
Technology is empowering. It helps us accomplish more with fewer resources. We can use it to maintain high-quality work, even at breakneck speeds, or to achieve things we haven’t imagined yet. And ...
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