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Paladin Security
Paladin Security Logo

Receptionist (Human Resources)

Reference ID: 359078

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Paladin Security: Making the World a Safer and Friendlier Place!

At Paladin Security, the difference is in the details. We are committed to taking the time to understand any security challenge our client may face and assist in developing a security program tailored to those needs. Paladin Security Group is the leading security company of choice amongst some of the most respected institutions in the country. We are focused on innovation and dedicated to the growth of our employees while providing industry-leading service to our valued clientele.

We are committed to offering the best employment and career development opportunities in the security industry because we want the very best and brightest people our industry has to offer. As the receptionist you are the first point of contact for our employees and clients when they call or come to our office. You will be responsible the administrative and Human Resources support for Paladin Security's Calgary and Southern Alberta operations. This is a hands-on role that will require an individual who is capable of working in a team dynamic to deliver exceptional customer service to our employees and clients in Calgary, Lethbridge and Medicine Hat. This is an entry level position with room to grow and learn in Human Resources.

Job Skills / Requirements

• Provide front of office support including first point of contact for all individuals coming into the office
• Respond to telephone, e-mail and in-person inquiries from employees, clients, business partners, and all other stakeholders
• Ensure visitors follow sign-in procedures
• Maintain effective communication, information flow, and rapport between all team members in Lethbridge, Medicine Hat and Calgary
• Administer and manage inbound/outbound mail, including priority post, packages, courier services and accounts payable to our head office
• Send reminder emails to new employees with training dates and times
• Responsible for security license renewal reminders
• Administer English proficiency exams to applicants before their interview
• Manage cheque reconciliations
• Complete employee uniform returns
• Manage, administer and track employee purchase orders
• Order office supplies and ensure supply area is stocked and monitored
• Maintain the reception and kitchen areas in a tidy and in a presentable manner (though this is a team effort by all office members)
• Responsible for the safety of visitors

As directed by various department managers:

• Responsible for typing forms, letters, reports, and memos as necessary

• Provide clerical support as needed to the Executive team, Client Service Managers and the Human Resources team such as filing, scanning, coordinating appointments and arranging meetings

• Conduct reference checks as needed, accept and review hiring processes when applicants walk into the front door inquiring about job opportunities

• Support the Human Resources team during career fairs and open house interview days

• Other duties as required


• Must possess a High School Diploma; Post-secondary education in a related field is an asset

• Excellent written and oral skills in English, with the ability to effectively communicate with all levels of management

• Strong computer skills; including Word, Excel, PowerPoint and Outlook

• Able to work effectively and efficiently in a deadline driven environment

• Strong time management, multitasking, problem solving, team work and organizational skills

• Must be outgoing, sociable, adaptable, and detail oriented

What You Can Expect From Us:

• An opportunity to join one of Canada's Best Managed Companies
• A company leading in Quality Standards with a 360 Degree Quality Assurance Program for Environmental Standards and Occupational Health and Safety Standards
• Access to all support systems including our three 24/7 Operations Centers and our National Quality Standards and Support Team
• Company paid professional development programs
• A dynamic and challenging opportunity in a performance based company with limitless opportunity for personal career growth
• Promotion from within

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Education Requirements (Any)

High School Diploma/GED
Certificate, Diploma or Bachelors Degree in Occupational Health and Safety (or related) field

Additional Information / Benefits

Interested applicants are encouraged to apply online through our website at and address their cover letter to Rachel Paul, Team Lead, People and Culture.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

Screening Requirements: Criminal Background Check

This job reports to the Team Lead, People and Culture

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1

Posted: June 16, 2019
Closes: August 15, 2019