Records Management Specialist

Job Type:Permanent
Work Model:Remote
Reference code:125989
Primary Location:Toronto, ON
All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.

• Learn from deep subject matter experts through mentoring and on the job coaching.
• Be encouraged to deepen your technical skills...whatever those may be.
• Partner with clients to solve their most complex problems.
• Be empowered to lead and have impact with clients, our communities and in the office.

What will your typical day look like?

As a leader in our Content Services practice, you will lead multi-faceted teams to help our clients solve some of their most difficult Records Management challenges and enable their digital transformation agenda through the effective use of information (e.g. meeting regulatory compliance obligations, increasing collaboration, automating processes, and integrating technology trends to modernize Information and Records Management Programs for our clients).

About the team

Our Content Services practice helps a client with their end-to-end journey from upfront strategy through to implementation and operations. In this role, you will be helping to build our sales pipeline, engaging clients to present Deloitte's thought leadership, educating them on the "art of possible" and advising them to implement solutions and business processes that get to desired tangible outcomes for Records Management. You will have an opportunity to work with industry experts, business stakeholders, and project delivery teams in a fast paced and collaborative environment. You will grow as a leader, as well as mentor others on their career path. We work with different vendors in the marketplace (e.g., Microsoft, OpenText, Hyland, and more) to bring the right solutions and capabilities to the table for our clients.

Enough about us, let's talk about you

• You are someone who has experience in the areas of Records Management, Information Architecture Design, Content Migration, Systems Integration, and CSP Solution Implementation experience for one or more of the following-Microsoft 365 (particularly SharePoint Online, Teams, One Drive, and Purview), OpenText Content Server, OpenText extended ECM (xECM) for SAP S/4HANA, Hyland OnBase and Alfresco
• 5-10 years of experience working in a consulting-based environment with knowledge of the business processes and capabilities in the key industries that we typically work in - public sector, financial services, and/or energy & resources.
• Experience overseeing the project delivery lifecycle for Content Services offerings, i.e., Content Management Strategies, Content Service Platform implementations (OpenText and SharePoint Online experience is an asset) and supporting clients withstanding up Information or Records Management Programs.
• Experience with end-to-end sales cycle support (responding to RFPs, building pitch decks to clients, developing marketplace eminence, identifying pricing strategy, etc.)
• A strong strategic mindset - developing business cases / vision, current & future state assessments, governance, operating models, implementation roadmaps and defined scope and timelines.
• Responsible for day-to-day project management responsibilities (e.g. project status reporting, budget & forecasting, overseeing teams of 5-10 people, etc.) Ability to facilitate meetings with a diverse set of stakeholders - business, technical, executive. Ability to establish and maintain effective working relationships with internal and external stakeholders.
• Comprehensive knowledge of records and information management principles and practices. Ability to effectively communicate knowledge to stakeholders with various Records Management levels of expertise.
• An undergraduate or graduate degree (or equivalent work experience) in some of the following areas: Business Administration, Information Systems, Information Management, or Library Sciences
• Knowledge and experience in the end-to-end technology implementation cycle
• Demonstrated experience in building clear and concise deliverables in PowerPoint, Word, and Excel
• Bi-lingual (French and English) is strongly desired (for Montreal location, fluent business level French is mandatory)
• Security Clearance to work in Government for public sector focused leaders.

Total Rewards

The salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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