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Daifuku Co

Remote Live Chat Specialist

Posted 3 days ago

Job Details



dollar sign40 to 55 per hour (plus commission)

Job Description

As a Remote Live Chat Specialist at Daifuku, you will be responsible for providing exceptional customer service and support through online live chat communication channels. This entry-level position requires excellent communication skills, a customer-centric approach, and the ability to multitask effectively in a fast-paced environment.


- High school diploma or equivalent; relevant college degree is a plus

- Excellent written communication skills

- Ability to type quickly and accurately

- Strong customer service orientation

- Proficiency in using live chat software and multitasking

- Basic knowledge of medical terminology is an advantage

- Ability to work independently and collaboratively within a remote team environment


- Respond to customer inquiries, issues, and requests through live chat in a professional and timely manner

- Provide accurate information about products, services, and policies to customers

- Assist customers with placing orders, scheduling appointments, and resolving issues

- Collaborate with team members to ensure consistent and high-quality customer service

- Document customer interactions and feedback for analysis and improvement

- Stay updated on company products, services, and promotions to provide up-to-date information to customers


- Competitive hourly wage

- Remote work opportunity with flexible hours

- Training and support to enhance your skills and career development

- Opportunity to work with a dynamic and diverse team

- Potential for growth and advancement within the company


This position is open to applicants located anywhere in CANADA.

About Daifuku Co

Since 1937, Daifuku has focused on material handling – the movement of finished goods and work in progress. Our world-class systems lead the industry by combining conveying, storage, sorting, picking and controls. Our products serve customers in a range of industries and countries.


Goods and Products Manufacturing Transportation and Warehousing

Company Size

10,000+ employees

Application closing date is 2024-07-19

Current Openings

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