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Paladin Security

Retail Security Guard - Edmonton City Centre Mall

Location
Edmonton, AB
Details
Full Time
23 hours ago
Overview

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high-quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Situated in the heart of downtown Edmonton- Edmonton City Centre consists of an extensive network of public and private spaces including parkade, commercial and retail property. The primary goal for the site security posted at Edmonton City Centre is to avoid violence in any crisis situations while affording maximum protection to the Oxford Properties building(s), personnel, customers, visitors and assets. Security Guards are required to be customer service representatives and brand ambassadors while supporting the dynamic needs of the site.
  • Provide a high level of customer service in a challenging and dynamic environment
  • Monitor site visitors, cameras, and alarm systems to ensure safety and access in accordance with the site policies and procedures
  • Attend and investigate security alarms and emergencies in a timely and professional manner
  • Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
  • De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
  • Exercise crowd control and evict trespassers
  • Write clear and detailed reports, including incident, emergency, liability and day to day reports
  • Provide first aid and medical response when required to any person(s)
  • Utilize two-way radios and computer applications to communicate site activities

Job Requirements:
  • Excellent communication skills, both written and verbal
  • Strong observational and active listening skills
  • Excellent customer service skills
  • Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
  • Must have a flexible schedule (days, evenings, nights, weekends)
  • Positive attitude and willingness to learn
  • Ability to work well with others in order to achieve collective goals
  • Ability to walk 20/30km and stairs

Education Requirements (Any)
High School Diploma/GED

Certification Requirements (Any)
Valid Class 5 Drivers License
Standard First Aid, CPR Level C

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Number of Openings for this position: 1

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Category
Law Enforcement and Security