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Paladin Security
Paladin Security Logo

Retail Security Guard (Human Resources)

Reference ID: 349384

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Paladin Security: Making the World a Safer and Friendlier Place!

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Minimum Job Requirements • 6 months Security Experience is an asset, 6 months customer experience is an asset, Ability to obtain a valid security license • Excellent verbal and written English communication skills • Ability to walk 18/20km and stairs Job Description Retail Security Guards work at variety of shopping and service sites. This job may be physically demanding due to the size of the buildings. This job requires applicants to be able to work 2 of the 3 shifts (day, afternoon and night). Typical Duties and Responsibilities • Provide exceptional customer service and assistance and sustain effective relationships with clients, tenants and patrons • Write clear and detailed reports including incident, emergency, liability and day to day reports • Watch for and report irregularities, such as security breaches, facility and safety hazards, and emergency situations and contact emergency responders as required • Provide first aid and medical response when required to any person(s) • Perform regular foot patrols to ensure personnel, building and equipment security • Utilize two way radios and computer applications to communicate site activates • Exercise crowd control and evict trespassers Core Competencies • Strong interpersonal and communication skills • Excellent customer service skills • A strong working knowledge of non-violent crisis intervention and de- escalation techniques • Strong observational skills • Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision

Education Requirements (Any)

High School Diploma/GED

Certification Requirements (Any)

Valid Security Licence
Valid Class 5 Drivers License
Standard First Aid, CPR Level C

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Life Insurance, Dental Insurance, Paid Vacation

Screening Requirements: Criminal Background Check

This job reports to the Client Service Manager

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Posted: April 20, 2019
Closes: June 19, 2019