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Senior Business Systems Analyst (Robotic Process Automation Lead) - Supply Operations

Reference ID: TEC10491-18

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Edmonton, AB
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Full Time
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Information Technology

Make a difference!

Deliver highly effective process automation leveraging latest RPA technology!

Join our team!

We are a team of Supply Operations experts with the responsibility to provide materials and services to enable the construction of the Wireline and Wireless network infrastructure from coast to coast.

We are constantly looking to improve the efficiency and effectiveness of our business process to deliver better outcomes for our internal stakeholders and external customers.

We get to work with the latest and greatest technologies such as fiber optic Gigabit Passive Optical Networks (GPON) and 4G/5G small cells.

Here's the impact you'll make and what we'll accomplish together!

You are a passionate and experienced systems business analyst who is able to identify process automation opportunities, apply the latest RPA (Robotic Process Automation) tools and technologies, and deliver long-lasting outcomes with positive ROI to improve bottom line business performance.

In addition, you are able to provide effective management and leadership across a program of RPA projects and multiple team members.

You can demonstrate a proven capability to engage and gain key stakeholder support and work across different business units leveraging the most appropriate collaboration tools to support virtual teamwork.

You will partner with senior leaders and stakeholders to drive key strategic and transformational initiatives to ensure TELUS is #1 in customer service.

Here's how...
    •Develop and manage an end to end RPA process automation program •You will oversee the design, development and implementation of multiple RPA bots •You will apply robust change management practices to RPA BOT introduction •Manage RPA bot lifecycle to sustain maximum performance and ensure no negative impact to the processes that support customer experience •Ensure the overall RPA bot program will deliver a positive return of investement (ROI) that meets business objectives


You're the missing piece of the puzzle...
    •Recognized for the effective implementation of RPA technology to automate business processes •5+ years' progressive experience in Systems Analysis, RPA deployment and Project/Program Management preferably in the Supply Chain industry •Confident in engaging a broad set of stakeholders and collaborating with all levels of the leadership team •Acknowledged for strong business acumen, analytical and problem-solving skills •Known for expertise with Microsoft (MS) Excel/PowerPoint & Google Suite •Bachelor degree in a related discipline e.g. Computer Engineering

    •Supply Chain industry experience •Certifications such as American Production and Inventory Control Society (APICS) - Certified Supply Chain Professional (CSCP), Certified Professional in Supply Management (CPSM), or Lean Six Sigma •Master of Business Adminstration (MBA) degree is an asset •Bilingualism in English & French

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: May 24, 2018
Closes: July 23, 2018
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Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...