Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Human Resources

Pay Details:
$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Learning & Development (L&D) at TD has an ambitious goal to become the global benchmark where every colleague thrives and never stops learning. Through our learning solutions, we build capabilities that grow colleagues today, tomorrow, and throughout their careers to drive business performance.

Role Overview

Reporting to the AVP, Enterprise Design & Digital Learning Experience, the Senior Manager, Learning Evaluation & Portfolio Insights provides strategic leadership for TD's global learning evaluation, measurement, and portfolio insights function. This role defines and enables the strategy for how TD demonstrates the efficacy, impact, and value of learning across the enterprise, and provides clear visibility into the overall L&D portfolio health (e.g., work in flight, audiences supported, timelines, and portfolio-level status).

Note: Portfolio operations (workflow processes, intake, resourcing, and prioritization) will be managed by a separate team.

This leader ensures TD's evaluation and measurement practices are modern, data-driven, scalable, and aligned with enterprise priorities-and that portfolio insights are synthesized and communicated clearly to senior stakeholders.

Accountabilities

Strategic Leadership

• Develop and lead a global strategy for L&D evaluation, measurement, and portfolio insights across all regions and business lines.
• Establish enterprise-wide methodologies, standards, and frameworks for measurement and portfolio transparency.
• Monitor emerging trends (e.g., predictive analytics, capability modeling, learning impact measurement, AI-enabled insights) to evolve TD's L&D evaluation capabilities.

Learning Evaluation & Measurement

• Lead the design, implementation, and evolution of enterprise L&D measurement frameworks, evaluation models, KPIs, and impact methodologies.
• Oversee creation of insight-driven analysis that demonstrates program effectiveness, learner engagement, business outcomes, and capability growth.
• Drive modern data practices and automation to improve efficiency, accuracy, and scalability of measurement activities.
• Translate complex learning and performance data into clear, executive-ready insights that inform decisions across HR, business leaders, and L&D teams.

Portfolio Insights & Visibility

• Provide enterprise-level visibility into the L&D project portfolio, including work in flight, timelines, stakeholder groups, and portfolio-level health.
• Develop portfolio insights tools and narratives that support strategic decision-making, resource planning, and prioritization conversations.
• Partner closely with the Learning Enablement team to ensure insight-generation aligns with intake, sequencing, and resourcing processes.
• Maintain an integrated view of enterprise L&D work to identify trends, risks, dependencies, and patterns that inform strategy.

Stakeholder Engagement & Influence

• Build strong relationships with senior business leaders, HR executives, and L&D teams to ensure measurement and portfolio insights support business needs.
• Serve as a trusted advisor by bringing data-backed perspectives that influence investment decisions, talent strategy, and enterprise prioritization.
• Represent TD L&D externally in industry forums to benchmark practices and bring back innovative measurement and insights techniques.

Driving Enterprise Impact

• Ensure evaluation findings directly influence program design, continuous improvement, and future-state L&D strategy.
• Provide compelling evidence of L&D's enterprise value to shape strategic planning and senior-level decision-making.
• Champion a culture of evidence-based decision-making across L&D and HR.

Innovation & Scalable Solutions

• Develop scalable tools, frameworks, and systems for evaluation and insights generation across the enterprise.
• Drive experimentation and innovation using advanced analytics, technology, and human-centered design.

People Leadership

• Lead and develop a high-performing team of evaluation, analytics, and portfolio insights professionals.
• Foster a culture of curiosity, innovation, data fluency, critical thinking, and excellence.
• Provide coaching, clarity, and alignment with enterprise and HR priorities.

Qualifications

Education

Advanced degree in Organizational Psychology preferred.

Experience

• 10+ years in L&D, analytics, evaluation, measurement, or portfolio insights, with at least 5 years in a leadership role.
• Demonstrated experience designing and maturing learning measurement frameworks and analytics capabilities.
• Experience synthesizing portfolio-level insights in a complex, multi-stakeholder environment.
• Proven success delivering scalable global solutions.

Technical Skills

• Deep expertise in learning analytics, evaluation methodologies, measurement frameworks, and data visualization.
• Experience with insight generation tools and enterprise measurement systems.
• Familiarity with predictive analytics, advanced statistical methods, and modern data practices.

Core Competencies

• Strategic thinker with a global mindset.
• Exceptional communication and influence skills.
• Ability to distill complex data into clear, actionable insights.
• Strong organizational and systems thinking capabilities.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet