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Senior Program Manager

Reference ID: PRO02685-17

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Calgary, AB
Job Type icon
Full Time
Job Category icon
Sales and Marketing

With customer, market and competitive insights as our foundation, the TELUS Business Solutions Marketing team is accountable for driving profitable growth through the design and execution of acquisition, upsell/cross-sell, and renewal programs.

The Marketing Operations team supports that growth through our go-to-market activities, events, and communications.

As a Senior Program Manager on the Marketing Operations team, you will be responsible for leading a national go-to-market (GTM) governance forum and process to ensure the overall quality and success of products and campaigns that are being launched to our sales channels and customers.

What YOU Get To Do:

You will develop and implement a GTM governance process by engaging key stakeholders and monitor the process to identify and implement opportunities for improvement. You will establish and manage a GTM governance forum for information sharing and approvals, prior to key product or campaign launches, and align the goals and activities of the forum with the business unit strategies and priorities to drive optimal results. You will work with a variety of leaders to identify and confirm key forum members and provide clear roles and responsibilities for team members and approvers, so everyone understands his/her role and how he/she can contribute. Finally, you will develop, track and report on key performance indicators, such as time to market, and recommend and implement strategies to improve KPIs.

Why YOU will love this career opportunity:

You will have the opportunity to collaborate and partner with a cross-functional team including leaders and/or peers from Product Marketing, Marketing Campaigns, Project Management Office, Premiere Sales Organization (i.e. sales training), Sales, and the broader Business Customer Marketing team. By guiding and supporting Product Marketing, Campaign primes and forum members, you will contribute to the success of the business unit and help create a positive experience for our customers and sales channels.

Our Business Solutions Marketing team is known within TELUS as a fast-paced and entrepreneurial environment that is a great place to learn and grow. Our team members include people like you - enthusiastic, innovative, passionate, and energetic.

At TELUS, we believe the diversity of our team is a significant competitive advantage and we value the contribution and worth of each and every team member. We have a culture of collaboration and recognition and we believe that you'll find our high-performance culture fulfilling and rewarding. Simply put, if you're bright, ambitious and looking for a challenge, this is the place to be.


What YOU Bring:

Your experience includes successfully launching products/services in market and you regularly inform or consult stakeholders to ensure ongoing support and buy-in. Your previous marketing positions have contributed to your familiarity with the roles and interlocks between product marketing, campaigns, communications, sales training, and Sales. You are able to influence stakeholders, leaders and peers to gain support and are comfortable collaborating and communicating with all levels of the organization. Your peers would describe you as having a positive attitude, being flexible and adaptable, and having a bias towards action. In addition, you bring the following to the role:
    •Undergraduate degree in Business or Marketing •Master of Business Administration (MBA) considered an asset •Minimum 3 years of experience in B2B marketing, product development, product management, or similar role •Experience leading and facilitating cross-functional teams and collaborating effectively without formal influence and across geographies •Experience managing projects with multiple stakeholders and developing and improving processes. Ability to leverage learnings to improve processes, roles or tools to drive better outcomes •Ability to prioritize and to manage multiple time-sensitive programs/activities effectively and efficiently •Knowledge of GTM planning, governance models and best practices •Telecommunications or technology solutions knowledge or industry experience is an asset •Bilingualism (English & French) is an asset

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.


Posted: February 20, 2018
Closes:April 21, 2018