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Senior Sales Specialist - Managed IT Services

Reference ID: SAL03457-17

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Job Location icon
Calgary, AB
Job Type icon
Full Time
Job Category icon
Sales and Marketing

Here's a chance to join one of the most premier sales organizations in the world. Bring your proven sales experience and business acumen to our high performing, customers first sales environment.

Here's what we believe:
    •We are ONE team - team selling is the norm and we celebrate each other's wins •We challenge the status quo - and when others think we're great, we strive to be excellent •We live up to our commitments - to ourselves, our friends, family, peers, leaders, customers and we strive to make a real difference in the communities where we work and live •Our success is all about how we do things - how we think, solve problems, deliver, communicate, and more

As a MITS (Managed IT Services) and UC (Unified Communication) combination Specialist you will work closely with technical experts, partners, extended SMEs and Account Teams to identify sales opportunities, build solutions that meet complex business needs and develop multi-faceted strategies to grow revenue and market share.

What YOU will do:
    •Create value propositions using specific customer needs to achieve a desired outcome •Employ effective needs creation sales techniques to build and drive opportunities •Active involvement in the development of the business/account strategic plans with the account executive community •Make choices about resource utilization based on the strategic value and priority of opportunities •Assume responsibility for the facilitation of the solution development process and identification of other specialized disciplines in order to add value or differentiation (i.e. Network, Security, IoT, etc.) •Keep current with IT trends, key business issues, challenges and opportunities within the assigned vertical or geographical area to develop, implement and maintain account strategy that ensures customer satisfaction, growth and profitability •Take an active role as part the response and content creation team for RFI and RFP pursuits •Interact with Product Management and Solution Development teams to drive successful client engagements •Leverage the partner ecosystem to create new opportunities for TELUS, ensure deal registrations and joint alignment with our customers

How YOU will be successful:
    •Enthusiastically articulate and evangelize the TELUS Cloud, UC and managed/hosted services offerings and value proposition •Develop and execute a regular contact plan for managed services customers; escalate any service issues to Client Service Management and the Account Team •Manage a range of opportunities within Sales Force that includes the associated reporting and account planning to support the achievement of sales objectives •Maintain high levels of knowledge regarding our customers and their specific industries, be able to articulate the TELUS value proposition to them as it relates to solving their industry issues •Engage and work closely with extended team members including Account Managers and the broader account team (other sales specialists, Cloud solution architects, product managers, operations managers, service managers, and others) in order deliver to required support and value for our clients •Manage client expectations throughout the sales cycle, ensuring TELUS' role as a trusted advisor •Prepare proposals, presentations, quotations, contracts, and supporting documentation •Negotiate contracts and agreements


What YOU bring to the table:
    •Working knowledge of data center technologies, excellent understanding of cloud and hosting value propositions, working knowledge of converged infrastructure such as Cisco UCS and NetApp •Working knowledge in Unified Communications inclusive of LAN, Voice, Video, Instant Messaging, Presence and Call Centre Applications •Foundational knowledge of the telecommunications industry in areas such as WAN, IP telephony, and WiFi technologies •Proven ability to uncover and understand our client's business issues, goals and objectives and concerns •Sales Capabilities/Professionalism - demonstrated success selling complex solutions, create new ways to improve client satisfaction through applying knowledge of trends to generate sales

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.


Posted: November 18, 2017
Closes:January 2, 2018