Join our team
TELUS' Investigative Services is dedicated to creating a safe and secure work environment for all of our team members. Every day, this team is relied upon to tackle a variety of highly sensitive investigations which may include things such as fraud, theft, vandalism, willful damage, threats against persons and property, illegal drug use, unauthorized release of confidential and restricted information, ethical and conduct breaches and all forms of harassment, respectful workplace incidents and violence in the workplace incidents.
Here's the impact you'll make and what we'll accomplish together
As a part of this team, you will focus on the investigation of breaches of TELUS Ethics, Security, Privacy and other policies. Additionally; you will investigate things such as cable and copper thefts, mobility cell tower vandalism, theft of cell site batteries and incidents affecting the disruption of critical communications infrastructure.
If you thrive in leveraging your investigative skills and/or law enforcement background and knack for building rapport quickly with a wide array of stakeholders, can easily make sense of and navigate complex corporate environments and are driven by knowing you make a real difference towards protecting the assets of a Canadian company that is shaping the future of communications technology today, this might be just the role for you!
•Willing and available to work in a 24/7 environment, on an on-call basis
•Assess threats, investigate incidents, and implement security measures to address incidents and risks to TELUS' assets on a national basis and breaches of TELUS' Ethics, Security, Privacy and other policies
•Provide security plans for emergencies, major events, bomb/chemical threats and recommend physical security measures to enhance the security posture of various TELUS facilities and sites as may be required to increase safety and reduce and mitigate losses
•Act as a trusted advisor regarding criminal and police matters for senior management, and provides internal security support to the entire corporation
•Liaise and form partnerships with a wide range of internal TELUS stakeholders to provide awareness of risks and give recommendations with respect to breaches of policies, assist with terminations and workplace violence threats
•Investigate TELUS communications' cable thefts, copper thefts, mobility cell tower vandalisms, theft of cell site batteries, and outages of critical communications infrastructure and support and liaise with units and personnel affected by these, inserting measures to identify responsible persons and mitigate and deter repeated attempts
•Liaise and form investigative partnerships with policing agencies, prosecutors, Crime Stoppers, TELUS business units, private industry partners, the scrap metal industry, and varied municipal bylaw enforcement agencies and provides awareness training to these stakeholders of the manner, method and scope of such theft
•Liaise with law enforcement to investigate outages, theft, fraud, data and privacy breaches and threats directed to team members TELUS assets and infrastructure Qualifications:You're the missing piece of the puzzle
•You have 5+ years of investigative or law enforcement hands-on experience
•You are recognized for your investigative experience and formalized training from a college, university or the Police force
•You are respected for your interviewing, interrogation, communication and report writing skills
•You are confident in your ability to analyze complex records, forensic reports, and able to work with applications and systems germane to the communications industry
•You have knowledge of the Criminal Code, Privacy Policies, Canadian Human Rights, the investigative process, prosecution and court procedure, and Canadian evidentiary standards
•You are capable of immediate Licencing by Solicitor General as Private Investigator
•You hold a currently valid Private Investigator license for the Province of Alberta
•You hold a currently valid Secret Level Security Clearance
•You hold a currently valid Vulnerable Sector Clearance
•College or University degree
•Accreditation with ASIS, IAFCI, CFE
•Courses, accreditation, training with regard to Information technology, computer forensics; criminology; physical security, fraud, interviews and interrogation, open source intelligence techniques
Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
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