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Senior Strategy Manager

Reference ID: PLA03631-18

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Edmonton, AB
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Full Time
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Management and Executive

Join our team!

The Home Solutions and Complementary Channels (HS&CC) team is looking for a passionate and dynamic individual to fulfill a unique role directly supporting the VP of Consumer Wireline Marketing and the leadership team.

This is an opportunity to fuse strategic planning, budget and resource management and executive storytelling within the past faced and dynamic world of consumer marketing. It is a chance to showcase your well-rounded skill set, strategic mindset and collaborative approach - all of which will help the team deliver results.

HS&CC Spotlight - who are we:
    •We lead the overall sales and marketing activities of consumer wireline products and services to over 3.6M households in BC and AB
    •We lead the extraordinary growth in our PureFibre network to enhance the lives of our customers by unlocking the power of our Best Internet networks to deliver innovative new products and services that generate positive EBIDTA growth outcomes for TELUS
    •We are laser-focused on keeping the customers we have and generating strong customer loyalty
    •And we are a fast-paced, dynamic and energetic team with a focus on delivering results and a passion to push boundaries and test new limits

About the role:

Strategy and Planning:
    •Lead and coordinate the overall strategic planning activities
    •Coordinate and lead quarterly planning to establish more tactical marketing and customer messaging priorities
    •Support the development of the annual VP scorecard and PPOs and communicate out to the wider team
    •Spearhead executive-level storytelling and deck building as required
    •Drive ad-hoc requests requiring immediate attention, including analyses, communications, presentation building, just to name a few

OPEX Budget Management:
    •Assume overall stewardship of the HS+CC $100M OPEX budget and coordinate inputs into the annual budgeting, monthly triage and Strat Check planning cycles
    •Provide support across the team to manage and assess monthly spend requirements and divert or optimize spend across the various marketing activities to achieve loading outcomes
    •Coordinate with our Finance support partners as required

Resource Management:
    •Track, manage and optimize our resource pool to ensure we have the right staffing model to achieve our priorities
    •Implement an effective strategic staffing model across the team to build a pipeline of talent to invest across our growth portfolios
    •Continue to evolve various team forums to enhance work processes, drive efficiencies and ensure the right level of team interlock and engagement
    •Build effective relationships across the CSB partner teams to support high level CSB reporting requirements
    •Support the delivery of internal or cross business unit VP-level communications working with our Communications partners as needed


What YOU Bring to our team:
    •Strong overall understanding of the HS+CC business and the very competitive wireline consumer market
    •Ability to operate and adapt in a demanding, fast-paced environment by managing flexible hours, multiple tasks, competing priorities, numerous stakeholders and tight deadlines
    •Strong strategic planning, critical thinking, analytical, problem-solving and organizational skills
    •Experience with managing budgets and operational expenditures in agile environments
    •Proven ability to collaborate and build strong relationships at all levels, with an aptitude to guide and lead cross-functional teams on specific projects
    •Ability to navigate ambiguous and bring clarity and focus to complex issues
    •Strong writing and communication skills, particularly the ability to adjust messaging for all levels of the organization, to simplify and to organize information succinctly
    •Ability to anticipate needs, be proactive, think logically and creatively and exercise good judgment
    •Awareness in process and project fundamentals including governance and compliance
    •Strong interpersonal skills, diplomacy and the ability to remain calm under pressure
    •Excellent proficiency using applications within Google and Microsoft suites
    •University degree or equivalent in business with 7-10 years of equivalent experience
    •Location: Preference for AB or BC (Edmonton, Vancouver, Calgary; other location will be considered)

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: July 17, 2018
Closes: September 15, 2018
Email Address:
Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...