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Join our team
Our team of professionals are dedicated to providing our customers with an amazing experience while sustaining our day to day operations and service assurance of Optik TV platform. We are always looking to better enhance the technology services and products while making sure each transition from current environment is keeping on trend with our competitors. Here's the impact you'll make and what we'll accomplish together
As part of the Optik Triage and Analysis Team you are a senior professional who thrives on analyzing and enhancing platforms from a technology perspective. Your role will be to analyse and enhance our Optik TV platform and ensure potential threats are proactively mitigated. You have a passion for implementing new solutions and remediating existing configurations. You will be a Subject Matter Expert (SME) in Microsoft technology and solutions. This opportunity will allow you to make a difference in protecting the availability and integrity of TELUS TV services, information, and other assets.
Are you ready to make an impact on how we deliver the Optik TV services? Here's how
•Provide systems administration and technical consultation for Optik TV Operations (Windows) middleware platform
•Plan, deploy, and support projects, and builds for both growth and sustainment
•Support operations and new evolving technologies while utilizing change management standards
•Work and share best practises with talented colleagues in a fun and fast paced team environment
•Work both independently and in a cross functional team environment
•Help ensure that our systems and infrastructure are designed and implemented to the highest standards
•Analyse system/application designs and implementations from a technology perspective; design and deploy solutions to problems that are identified
•Conduct reviews, evaluations, and risk assessments
•Development of improvement procedures, and strategies Qualifications: You're the missing piece of the puzzle
•Support large scale, high availability services and applications
•Advanced to Expert level knowledge of core Microsoft technologies (Windows Server, IIS, SCCM, and SCOM)
•Proficiency with advanced troubleshooting tools such as packet sniffers and debuggers
•Proficiency in scripting (Python, PowerShell)
•Proficiency with monitoring and reporting tools such as SCOM, Splunk, Power BI, Tableau, MS SQL etc
•Proficiency with analytics and ability to develop and communicate actionable plans
•Demonstration of ownership of the services supported
•Demonstration of progressive responsibility
•8-15 years of enterprise or telecommunications IT experience
•Degree in Computer Science or Engineering Great-to-haves
•Operational system administration, and infrastructure build and deployment experience in a large scale environment Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.