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Service Administrator, Rentals

Edmonton, AB
Full Time
2 days ago
Company:Finning Canada

Number of Openings: 1

Worker Type:Permanent

Position Overview:Join the Finning family! We are looking for an Intermediate Administrator - Rentals to join our growing team. As the Rental Administrator, you will support of the overall rental process and management of
on-site active contracts.

If you have a keen eye for detail, and are collaborative, responsive and service-oriented we want to hear from you!

We look forward to you joining our team.

Job Description:
  • Prepare and send the proformas to Rental Customer Service Advisors for completed work to be reviewed
  • Responsible for creating accurate BOLs, filing within the Server and releasing to the correct groups in a timely manner ensuring they meet all Audit processes
  • Monitor inboxes and handle emails accordingly
    • Receive Pos and send in for payment
    • Investigate any issues with missing invoices, other AP inquiries
    • Adjust Re-Rent POs as needed
  • Support the Rental Customer Service Advisor in the management of service process and customer communication
  • Open Maintenance Customer Orders & Work Orders, job binders & package
  • Check on tech timecards & service notes and follow up
  • Add and read through service notes, and action any important follow-up items
  • Follow up on parts orders for upcoming jobs as needed

  • Grade 12 education
  • 1-3 years related experience in any of the following areas is beneficial
    • Document control
    • Process Development
    • Equipment Rental
  • Field/Shop Service Coordination
  • Coordination/Administration in Construction/Oilfield/Forestry
  • Demonstrated ability to manage shared inboxes and mass emails
  • Self-motivated, capable of working with minimal supervision
  • Strong attention to detail, able to multi-task and prioritize urgencies

Effective communication skills, both verbal and written

W e are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.
Customer Service and Support Operations and Logistics