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Canem Systems Ltd. Logo

Service Manager - Electrical Contractor

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Job Location icon
Edmonton, AB
Job Type icon
Full Time
Job Category icon
Construction, Mining and Trades
Management and Executive

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Canem brings over 55 years of practical experience in the design and installation of electrical  contracting services, spanning across Western Canada, with locations in Victoria, Nanaimo, Vancouver, Calgary, Edmonton, Red Deer, Lethbridge, Saskatoon, Winnipeg and Kitchener-Waterloo.


The Service Manager is responsible for developing and managing the service, communications, electrical and security activities of the division. This includes responsibility for building effective relationships with existing and new clients and suppliers for all service activities, and financial and operational responsibilities for the branch’s service  activities. The Service Manager reports directly to the Branch Manager.


The Service Manager is responsible for duties assigned by the supervisor, including:

  • Building effective relationships with existing and new clients and suppliers for all service, communication, electrical and security activities, marketing the company and selling its services to existing and new clients, engineers, planners, and other potential contacts, and managing the operation of the service department.

  • Planning the short and long-range strategy for the service division, developing organizational strategies and processes for the service division and assisting with the short and long-range strategic planning for service, communication, electrical and security services company-wide.

  • Integrating service branch activities with the construction division, coordinating national and regional service  projects with other branches, and reviewing all estimates within the department prior to closing, discussing margins, manpower and overall strategy with respect to service  projects.

  • Preparing service division quarterly and annual budgets, preparing consolidated service project financial reports, ensuring monthly reports are reviewed in a timely fashion, billing of large projects, and maximizing profitability of projects while building positive relationships and a positive image for the company.

  • Overseeing service projects, pre-planning, execution and close-out, developing training, equipment and vehicle strategy and determining related requirements for successful division operation, monitoring field staff operations, and managing vehicle, tool and machinery requirements where appropriate.

  • Providing leadership and positive motivation for project staff and company partners by acting as a responsible and goal-oriented team player and leading by example in achieving excellence and being accountable for results and outcomes.

    This job description provides a general guideline for areas of responsibility. Additional detailed job responsibilities and individual goals are set for the employee with their supervisor. 

    Position Requirements 

    The Service Manager position requires a highly experienced, senior manager of communication, electrical, security and service electrical projects with proven success in managing project and people and achieving excellent business results. The ability to network, market and sell services is a key attribute of this position. Proficiency in related computer programs is a requirement. 

Preferred Qualifications: 

  • 6 – 8 years experience in managing electrical construction projects

  • 4 – 6 years experience in supervising and leading project management staff

  • Certification as electrician’s journeyman or relevant degree or diploma

  • Current knowledge of electrical, building and municipal codes and regulations

  • Excellent knowledge of industry products, practices and standards

  • Outstanding sales, marketing and networking skills

  • Ability to learn quickly, be flexible and adaptable

  • Strong organizational abilities and demonstrated attention to detail

  • Strong verbal and written communication skills

  • Strong time management skills, specifically the ability to multi-task and prioritize

  • Able to work independently and in team

  • Excellent knowledge of and proficiency in required computer programs

  • Knowledge of engineering software and engineering skills an asset

  • Knowledge of the data/communication industry an asset

  • PMP certification considered an asset

Posted: March 6, 2018
Closes: May 5, 2018