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Specialist, Technical Service - OEM

Reference ID: R-2019-879

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Company: O.E.M. Remanufacturing Company Inc.

Posting End Date:

Number of Opening: 1

Worker Type: Permanent

Position Overview: Working directly with Technical Services and Production personnel, the successful candidate will be responsible for developing, updating and producing detailed high quality process and production documentation. This will be in support of OEM's strategy of building high quality components by relying on strong processes and detailed documentation to improve quality, repeatability and consistency.

Job Description:

Major Job Functions:
  • Overall production support ownership of New Product Implementation as well as existing product families
  • Combining Caterpillar Technical information with OEM process and procedures in order to create clear and concise best practice production support documentation
  • Co-ordinate with Product Groups to validate technical specification and shop floor practices to ensure final production meets the appropriate final product requirements
  • Producing or arranging for illustration purposes, drawings and photographs included in the documentation
  • Maintaining the accuracy and consistency of all technical documentation, via Document Change Requests (DCRs)
  • Work with Product Groups to implement and roll out Technical Updates
  • Managing the document development, updating and reviewing processes to ensure timely completion
  • Support continuous improvement initiatives and other projects in the interests of production support

Specific Skills & Knowledge:
  • Proven writing, research and formatting skills, particularly in a technical industry
  • Knowledge and appreciation of heavy duty engine components
  • The ability to interact with various levels within the organization, conduct interviews with subject matter experts and analyze information to understand the product and procedures
  • Possess a strong knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Have the ability to assimilate and convey technical material in a concise, effective manner
  • Know how to find information in Caterpillar information systems (SIS) and identify essential details
  • Strong attention to detail
  • Strong command of Microsoft Office suite of programs
  • Self-starter who possesses the ability to work with minimal supervision

Education & Experience:
  • 5 to 10 years of experience with Heavy Duty Engines, CAT equipment preferred
  • Preferred candidates will have technical experience gained through an engineering degree/technology diploma (mechanical, metallurgical, reliability), or Heavy Duty Mechanic/HET certification
  • Experience working in a team-oriented, collaborative environment

We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.

Posted: March 21, 2019
Closes: May 20, 2019