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Technical Writer II

Full Time

Join CentralSquare Technologies growing team of documentation specialists! (Please note: The work location on the application will list our corporate headquarters in Lake Mary, Florida, USA. However, the successful candidate can work remotely or out of our Kelowna, BC office.)

  • Work with internal teams and SME's to obtain an in-depth understanding of the product and the documentation requirements
  • Produce and maintain high-quality documentation that meets corporate standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help, and user guides
  • Create tutorials to help end-users use a variety of applications
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Support our internal and external customers with documentation requests and questions

  • 2-5 years working experience in technical writing of software documentation
  • Bachelor's degree in English, Communications, Professional Writing or similar area of study
  • Self-motivated with strong communication skills
  • Ability to work independently and collaboratively with many different teams
  • Ability to deliver high quality documentation with a sharp attention to detail
  • Ability to quickly grasp complex technical concepts and translate them into user-friendly deliverables
  • Excellent written skills in English
  • Basic understanding of software development and the Agile methodology
  • Experience with MadCap Flare or AuthorIT