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Telus Logo

Technology Consultant (Optik Service Management Centre)

Reference ID: SEC03302-17

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Job Location icon
Edmonton, AB
Job Type icon
Full Time
Job Category icon
Operations and Logistics

Position Overview:

Exciting career opportunity working with the latest and greatest technology!

Due to growth and continued success, TELUS is looking for a qualified, seasoned professional to fill a Technology Consultant position in the Optik TV™ Service Center Team. The successful candidate will join the Optik™ Service Center team to provide leadership, development and support for TELUS' leading edge technology to provide the best service in Canada.


    •Provide hands on technical consultation for Optik TV platform •Support 24/7 365 shift rotation. •Plan, deploy, and operationalize new projects for the Optik platform. •Support the team in day to day operations and new evolving technologies while utilizing change management standards •Work and share best practises with talented colleagues in a fun and fast paced team environment •Work both independently and in a cross functional team environment

If you have a passion for TV technologies and broadcast equipment and want to shape a future friendly landscape for customers, come join our team.


Required Knowledge:

Advanced knowledge, understanding and experience of:

    •Windows 2008 R1/R2 and Windows 2012 Server technologies •Redhat UNIX Server technologies •Hands on experience on Splunk specifically Monitoring and Alerting capabilities. •SCCM/IIS/SCOM/SQL •Virtualization Technologies (Hyper V/VMware) •LAN/WAN, TCP/IP, Multicast and Unicast traffic •Enterprise architecture •Active Directory & Identity Management •Project Management •Change Management •Systems methodologies/tools for troubleshooting

Additional experience with any the following will be considered and asset:

    •Collaboration tools/database •Network Design & Management •Protocols/Technologies: DHCP, TCP/IP, TCP, UDP, TFTP, FTP, HTTP, HTTPS, XML, NFS, DNS, SAN, NNTP, etc •IBM Blade Technology and storage •Firewalls, F5 LTM/GTM •EMC Storage knowledge (VNX and VMAX) •Scripting: Shell, Perl, C, Java, XML, Visual Basic, Powershell etc
Required Skills & Abilities:

    •Advanced/superior technical and analytical skills. Requires judgment in making and owning technical decisions •Advanced Ability to lead and collaborate with a variety of diverse groups and technical teams (internal and/or external) •Develops and fosters positive relationships with other team members •Support specific customer issues through assessment, interpretation, resolution or recommendations

Required Professional Designation/Certification:

    •Degree in Computer Science or Engineering •Microsoft Certified Technology Specialist Certification considered an asset •CISCO Certification considered as an asset •Splunk Certification considered as an asset

Required Experience:

    •Minimum of 5 years of equivalent experience in the IT industry displaying progressive responsibility and achievement in a large scale environment •Demonstrated experience in a telecommunications environment •IPTV is strongly preferred

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: April 16, 2018
Closes:June 15, 2018