Job Type:Permanent
Work Model:On-site
Reference code:133123
Primary Location:Calgary, AB
All Available Locations:Calgary, AB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Are you a passionate individual looking for a new career opportunity? Interested in learning more about office operations? Look below!

What will your typical day look like?

In general, in this role as a Workplace services professional, you will be:

• Serve as the first point of contact for clients and guests, providing a warm, professional welcome at our newly built flagship Calgary location
• Organizing meeting room bookings and collaborating with event teams to ensure a professional and seamless experience for clients
• Greeting internal and external clients
• Registering visitors and managing access as required
• Answering and directing calls
• Managing desk bookings through our reservation system
• Coordinating parking for qualified parkers, including onboarding, changes, and liaising with building management and vendors
• Monitoring team shared email accounts and action items accordingly and as per established protocols
• Assisting with Health and Safety activities including First Aid and Floor warden duties (training will be provided)
• Assisting with other duties within the WS team as required. (including but not limited to mailroom, print and facilities)
• Collaborate with other reception staff both in Calgary and across regions to provide a seamless experience

About the team

The Workplace Services team delivers seamless office support across reception, mail & print services, facilities management, catering and health & safety. Our professionals combine operational excellence with a hospitality mindset to create a welcoming, efficient, and safe environment for our clients and our people.
We work thoughtfully and collaboratively with other enabling areas to deliver our services to the firm. If you're energized by working onsite in an office environment, connecting with people while using technology to enhance workflow and a continuous improvement mindset, you'll thrive with us.

Enough about us, let's talk about you

You are someone with these required skills, experience & qualifications:

• 3-4 years minimum of work experience in an office environment, customer service or hospitality
• Proficiency in Microsoft Word, Excel, Outlook, iOS devices and familiarity with booking/visitor management software. Quick to learn new systems and tools
• Excellent verbal and written communication skills
• A proven ability to manage multiple priorities in a high-pressure, client-focused environment
• Strong organizational and time management skills with the ability to take proactive measures to ensure timely responses to requests
• High attention to detail and a task-oriented mindset, with strong problem-solving abilities and a collaborative approach
• A professional appearance and demeanor
• Discretion and sound judgment when handling confidential information
• Flexibility with work hours to support the needs of the business (core hours of the role are 7:00am - 3:30pm).
• This role is 100% onsite, in-office Monday - Friday
• Ability to lift up to 30 pounds.

Total Rewards

The salary range for this position is $33,000 - $60,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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