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Western Forest Products
Western Forest Products

IT Support Specialist

Posted 3 days ago

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Job Details

Full Time

Category

Accounting Administrative Banking, Finance and Insurance

Location

Albright, AB

Salary

dollar sign45 to 50 per hour (plus commission)

Job Description

If you are looking for a flexible remote opportunity with straightforward responsibilities, this IT Support Specialist role may be a great fit for you. In this fully remote position, you will assist users with basic technical support and help ensure smooth day-to-day system operations.


IT Support Specialist (Fully Remote)

Key Responsibilities:

  • Provide first-level technical support via chat, email, or phone

  • Assist users with common issues such as login access, software use, and system navigation

  • Troubleshoot basic technical problems and offer clear solutions

  • Record and track support requests accurately

  • Escalate more complex technical issues when required

What We’re Looking For:

  • Strong communication and problem-solving skills

  • Basic understanding of computer systems and software

  • Ability to follow instructions and learn new tools quickly

  • Well-organised with attention to detail

  • Able to work independently in a fully remote environment

What We Offer:

  • Fully remote position open to candidates worldwide

  • Flexible working arrangements

  • Training and ongoing technical support

  • Simple and structured duties suitable for a wide range of applicants

About Western Forest Products

At Western Forest Products, we’re building a more sustainable future through responsibly sourced, high-quality wood products. Headquartered in Vancouver, British Columbia, with operations across coastal B.C. and Washington State, we are a global supplier trusted for our craftsmanship and commitment to excellence. As a forward-looking company, we invest in modern manufacturing and innovative, sustainable forestry practices that support the long-term health of our forests and communities. We’re a growing, diverse team that hires regularly across a range of roles, including office-based and remote opportunities. If you’re looking to grow your career while making a meaningful impact, you’ll find your place here. Join us and help shape the future of sustainable forestry.

Industry

Goods and Products Manufacturing Wholesale

Company Size

1001-5000 employees

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Application closing date is 2026-06-14

Current Openings

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